shahab ahmed

Cash Collection, deals in payments, ensured to all bills payments
Maintain the all records of receipts and payments
Correct and maintain all accounts records in computer
Ensured payment schedules were maintained by clients
All other work as assigned

 Supporting the store team to increase revenue streams and profit targets.
 Providing a friendly and helpful service to customers.
 Maintaining high standards of presentation and cleanliness across the store.
 Demonstrating good product knowledge to customers on key promotions and offers.
 Providing cover in other areas during periods of holidays and sickness.
 Approaching customers that may require assistance if you are on the shop floor.
 Carrying out stock replenishment.
 Ensuring all areas of the store remain tidy at all times.

• Operating the tills, including cashing up and completing paper work at the start and end of shift.
• Assisting customers in the selection and purchase of items.
• Completing sales sheets at the end of the day.
• Ensuring that the shop counter is always manned.
• Processing cash and credit card transactions accurately & efficiently.
• Managing the till, taking money from customers and hanging out receipts.
• When required wrapping up purchased items for customers.
• Following policies & procedures relating to cash & stock handling.

Provide assistance and support to the Supply Chain as and when required.
Contributed to and participated in team meetings and activities.
Welcomed and assisted visitors to the company offices.
Logged enquiries and resolutions on a database.
Offered customers alternatives and up-selling.
Ensuring the company store presents itself to a high standard of customer service

 Maintaining high levels of product and customer knowledge and participating in
training programmes as appropriate.
 Submitting detailed proposals and quotations to customers.
 Providing regular and accurate sales forecast updates to Senior Managers.
 Preparing and delivering sales presentations.
 Identifying, contacting and qualifying leads.
 Monitoring competition and analysing competitor activity.
 Attending sales conferences and industry marketing events.
 Aligning selling prices with company guidelines.
 Travelling to the homes and offices of potential clients for appointments.
 Developing customised territory plans

Ensuring that a customers problem is brought to a satisfactory conclusion.
Involved in developing a customer service policy.
Collecting and analyzing data to monitor the level of customer service.
Making sure that all Health and Safety procedures are adhered to.
Completing all administrative tasks and updating records.
Occasionally having to work in the company call centre.
Ensuring all telephone calls are answered within a 15 second time frame.
Booking appointments for sales representatives to visit potential customers.
Using Word & Excel to write reports and create invoices.
Maximising every sales enquiry.