Shahabas Marshood

• Managed all operational activities within the logistics hub, ensuring smooth workflows for dispatch, delivery, and
rider coordination.
• Oversaw daily logistics, including transport requests, route planning, and vehicle allocation for optimal delivery
performance.
• Monitored real-time operations and swiftly addressed issues, reducing delivery delays and improving customer
satisfaction.
• Directed fleet management processes, including vehicle maintenance, tracking, and optimization of re-source
utilization.
• Streamlined delivery routes, reducing turnaround time by 15% and improving service delivery.
• Managed performance and profitability, including cost management and resource allocation.

• Generated new business through field marketing, client referrals, and consistent achievement of monthly sales
targets.
• Provided customers with accurate loan documentation support and eligibility verification while maintaining
system integrity.
• Coordinated with credit teams to support timely loan approvals and disbursements.
• Maintained client retention through regular follow-ups and proactive issue resolution.

• Provided customer assistance and product recommendations, supporting upselling and sales targets.
• Assisted with inventory management, stock handling, and billing coordination.

Key Achievements
• Improved operational efficiency by optimizing delivery routes, leading to a 15% reduction in delivery
turnaround times.
• Enhanced fleet management processes, reducing maintenance costs by 10% annually through proactive
scheduling.
• Successfully managed hub operations and staff coordination in a high-volume logistics environment.

• Supported customers in selecting mobile devices based on needs analysis and exceeded monthly sales targets
• Managed sales documentation, inventory control, and billing processes with accuracy.