Regional Head of Security Operations
Barclays Bank
مجموع سنوات الخبرة :16 years, 1 أشهر
Worked at Barclays Africa regional office based out of Dubai and was responsible for managing security operations for Barclays Bank across the region covering 14 countries in Middle East & Sub-Sahara Africa and providing security services for 4000+ staff, 800+ sites while managing the team of country security managers and the security budget of £2.5 Million.
Key Responsibilities :
Supports business units by providing asset protection, security and crisis management oversight and provide leadership to the countries during crisis situation as they arise.
Implement security strategy, operation plans and undertake governance and embedment of corporate security policy and standards across all regional countries to ensure best practice.
Responsible for short- and long-term security operation planning; deployment of resources; budgeting and expense control; and implementation of operational policies & procedures, audit programs and selection, planning, design, procurement, operation and maintenance of electronic security systems.
Administer, monitor and conducted the Security Threat and Risk Assessment in regional countries and identify vulnerabilities and implement counter measures.
Conduct analysis on security incident MI to identify the trends and monitor against key risk indicators (KRIs).
Direct and oversaw the security audit at assigned locations and conduct series of security conformance reviews and controls testing.
Directed and oversaw investigative activities by conducting investigations into acts of malfeasance (theft, violence, criminal acts, fraud and felony) against the company.
Manage and directs contractual security agreements and related expenses; ensures agreements meet company legal and supplier management requirements, cost and quality guidelines.
Administer the security and crisis management awareness training for staff and security managers.
Administered the company’s Executive Protection program in the region.
Worked at Barclays to launch Barclays Bank in Pakistan from inception responsible for establishing and managing the Security, Investigation and Fraud Management functions and managed team of 18 experience staff report directly to Country Operations Head of the bank.
Key Responsibilities:
- Manage and lead the security, investigations and fraud management unit for Barclays retail and commercial bank in Pakistan
- Oversaw the implementation of corporate security, fraud and investigation policies at Barclays Pakistan.
- Oversaw and spearheaded the implementation of security minimum standards to ensure the protection of bank employees, customers, assets and premises.
- Embed effective security procedures for crisis & security incident response and business continuity.
- Implement security, fraud management and investigations processes and procedures within Barclays Bank Pakistan.
- Undertake site security risk assessment, fraud risk vulnerability assessment. Identify process control weaknesses and implement enhanced control measures to minimize risk.
- Maintained liaison with Police and other government agencies to share intelligence on current security threats.
- Spearheaded and Implement country fraud strategy to include fraud prevention, detection, investigation and loss recovery. Utilize automated fraud detection tools for card transaction monitoring and set thresholds.
- Manage and lead key business tasks covered monthly write off for fraudulent accounts, regular fraud reporting, statistical reporting, post approval reviews of new business and the delivery of MIS
- Directing & lead key investigations on at risk transactions, while managing the response to global bank fraud alerts
- Participate and represent the bank in security forums, Anti fraud forums established in partnership with other local and international organizations & financial institutions in Pakistan.
- Manage implementation of Barclays Travel Security Program for inbound / outbound travelers.
Worked at Citibank Pakistan responsible for managing the physical security of staff, assets and premises. Managed the team of 8 security & investigation staff and support fraud investigations team reporting to Sub-Regional Director - Middle East.
Key Responsibilities:
Manage Security & Investigative Services for Citibank in Pakistan.
Manage security teams for effective management of asset protection, loss prevention and security risk mitigation.
Spearhead the implementation and embedding of security policies, standards & procedures.
Ensure that Security Services meet business requirements, local legal regulations and adhere to Citigroup Security Policies, Standards and Procedures.
Review and investigate incidents that occurred as a result of security breach, implement counter measures and controls to avoid recurrence.
Undertake site security risk assessment and operation conformance and audit reviews. Develop control measures and implement corrective actions.
Develop country security contingency plans covering reaction to crisis situations leading to the Ex-pate evacuation/ repatriation.
Spearhead the Electronic Security System procurement, designing, project planning, deployment and installation.
Liaison and coordination with crisis management agencies and government agencies for handling threat and emergency situations.
Participate and represent the bank in security forums & committees e.g. OICC, ABC and Multinational Security Coordination Committee. Participate in Anti Fraud Forums of local and international financial institutions.
Deliver security awareness training.
Undertake investigations into internal and external fraud. Preserve evidence, conduct preliminary fact finding interviews and produce written reports for the regional security director and for regional CSIS investigation team.
Manage and provide Executive protection and event security.
Worked as a manager facilities & administration responsible for managing the administration and support functions of the bank reporting to Vice President and Head of Facilities & Administration.
Key Responsibilities:
Manage and supervise team of 15 Staff deployed for performing various administration functions.
Implemented corporate administration functions policies and standards.
Responsible for; fleet management, cash transportation, physical Security of Branch and premises network in Pakistan,
Furniture and equipment procurement, bank stationery & printing and electronic Security Systems installation and
Operations (e.g. CCTV, Intruder Detection, Access Control etc)
Oversee Vendor Management Unit - general procurement of equipment and other supplies.
Vendor sourcing & negotiation whilst maintaining cost effectiveness and increasing profitability in terms of savings
Supplier contract management, tender process and supplier evaluations
Supervised the bank's electronic messaging delivery SWIFT operations for funds transfers.
Embed physical security policies, standard and procedures
Manage the Secure cash transportation & delivery operation using third party CIT service supplier.
Manage Bank Mail & Cable department operation