Sales and Marketing Executive
Advansoft
Total years of experience :15 years, 6 Months
• Represent the company by interacting with clients in the sale of products, meeting personal and company sales objectives.
• Assist clients with Customer Service needs maintaining the company's high standards
• Achieve sales goals through exceptional client experience:
• Provide a consistently excellent client experience by maintaining the highest degree of courtesy and professionalism.
• Cultivate and develop new and existing client relationships, through exceptional client care, CRM initiatives and networking:
• Consistently and accurately capture all client data in support of building and developing lasting relationships.
• Independently and proactively resolve client issues.
• Partner with all departments and colleagues to ensure superior client experience and a contribute to a positive environment.
• Consistent and thorough follow-up on client service matters.
• Development and execution of different marketing campaigns and strategies to support and increase sales.
• Managing and coordinating with concerned parties for the production of marketing materials being from leaflets, visuals, podiums, flyers, and preparing necessary photo shoots.
Prospected and acquired new enterprise accounts, and generated new leads while developing comprehensive and strategic plans for designated key accounts, including account set up and ongoing customer/ after sales support.
- Establish and maintain systems and procedures for dealing with complaints and conduct and competence work
- Collation and analysis of the marketing departments weekly market reports
- Arrange/Coordinate for President Overseas Bookings/Itineraries
- Coordinating Events and promoting SGE as a Great Work Place.
- Preparation of the monthly in-house newsletter.
- Handling the posting of expenses/invoices on company’s finance system
- Handling all new employee requirements (business cards, office space, orientation)
- Managing company’s attendance system
- Preparation of employee salary letters, NOCs, employment verification letters and medical insurance
- Organizing all company orientations, conferences, seminars and trainings.
- single-handedly fully organized all company annual parties (venue selection and setting, entertainers, decorations, invitations, budget allocating and all other event requirements)
Internship program at United Nations World Food Programme (UNWFP) in Dubai, Jebel Ali Free Zone.
- Marketing Department
Responsibilities:
- Working on the implementation and structure on the company’s new marketing plan
- Co-Organizing different marketing activities
- Marketing coordination with other UN subsidiaries around the world
- Working in depth on a marketing research project of different international Non-Governmental Organizations
- Associating in Marketing planning, handling Execution Order approvals, PRs and invoices
- Assisting in Marketing Budget Tracking
Also working closely with other different departments:
- Admin
- Procurement
- Sales
- Customer service
Participated in managing/organizing many events and Exhibitions (as an Exhibitor):
Gitex, BIG 5 show, Arabian Travel Market Exhibition, Dubai Motor Show, Formula1, Dubai Boat Show
Organizing and executing promotions for many leading companies in the market:
(Samsung, HP, Nokia, LG, Panasonic, P&G, VolksWagen, BMW and Sharjah Tourism Authority) 2008-December 2013
Graduated with an Honors Degree from University of Dubai. Interned at the United Nations World Food Programme.
