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Shahad Alrashed, Operational Excellence

Shahad Alrashed

Operational Excellence·Tawuniya

Saudi Arabia

Bachelor's degree, English Translation

Work experience

Total years of experience: 6 years, 1 months

Operational Excellence

July 2023 - Present

Tawuniya

Riyadh, Saudi Arabia

July 2023 - Present

- Optimize internal operations to enhance workflow efficiency.
- Manage corporate communication and internal content creation.
- Led recognition programs to boost employee engagement.
- Coordinated cross-department collaboration for client events.

Company industry:
Insurance & TPA
Job role:
Marketing and PR

Social Media Officer

May 2020 - Present

Tawuniya

Riyadh, Saudi Arabia

May 2020 - Present

- Effective communication with clients.
- solving the problems that clients faced and proving solutions to satisfy the clients.
- Following up on client rquest
-cancellation policies

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Education

Princess Nora bint Abdulrahman University

May 2019

May 2019

Bachelor's degree, English Translation

Saudi Arabia

GPA (point): 4.10 out of 5

GPA (point): 4.10 out of 5

Skills

Marketing
Expert
Marketing
Expert
Design
Expert
Design
Expert
Public Relations
Expert
Public Relations
Expert
Event Management
Expert
Event Management
Expert
Internal Communications
Expert
Internal Communications
Expert
TEAMWORK
Expert
TEAMWORK
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
QUICK LEARNER
Expert
QUICK LEARNER
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
Effective communication
Expert
Effective communication
Expert
Solving problems
Expert
Solving problems
Expert

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
IFCE
Nov 2020

Hobbies and interests

Writing