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shahad alrashed, Technical support Internship

shahad alrashed

Technical support Internship

Imam Mohammad ibn Saud Islamic University (IMSIU)

Location
Saudi Arabia
Education
Bachelor's degree, BACHELOR IN COMPUTER INFORMATION SYSTEMS
Experience
0 years, 3 Months

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Work Experience

Total years of experience :0 years, 3 Months

Technical support Internship at Imam Mohammad ibn Saud Islamic University (IMSIU)
  • Saudi Arabia
  • December 2023 to February 2024

• Assisted employee with software, hardware, and network related issues.
• Provided technical support over the phone and through remote service.
• Installed and configured system software and applications to meet employee needs.
• Troubleshot and resolved complex technical issues in a timely and efficient manner.
• Developed and maintained employee relationships through effective communication.

Education

Bachelor's degree, BACHELOR IN COMPUTER INFORMATION SYSTEMS
  • at Imam Mohammad ibn Saud Islamic University (IMSIU)
  • February 2024

Specialties & Skills

SQL
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Microsoft Excel
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Microsoft Word
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Python
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Security
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python
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sql
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security
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english
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arabic
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Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

CompTIA Security+ (SY0-701) Complete Course & Exam (Certificate)
Date Attended:
June 2024
Python 101 Develop Your First Python Program (Certificate)
Date Attended:
December 2023
bachelor certificate information systems (Certificate)
Date Attended:
February 2024

Hobbies

  • programming
    getting certificated from coursra for programming language