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Shahad Alrayani, Receptionist

Shahad Alrayani

Receptionist·Comprehensive Facilities Management Company

Saudi Arabia

Diploma, Marketing

Work experience

Total years of experience: 2 years, 4 months

Receptionist

June 2025 - April 2026

Comprehensive Facilities Management Company

Jeddah, Saudi Arabia

June 2025 - April 2026

• Greeting and welcoming visitors professionally
• Answering and directing phone calls appropriately
• Managing appointments and scheduling
• Data entry and document preparation using Excel and Word
• Maintaining office organization and providing administrative support
Company industry:
Telemarketing
Job role:
Customer Service and Call Center

Marketing Specialist

January 2025 - December 2025

Comprehensive Facilities Management Company

Jeddah, Saudi Arabia

January 2025 - December 2025

-Conducting telemarketing calls and achieving sales targets
- Following up with leads and converting them into customers
- Data entry and preparing reports using Excel and Word
- Organizing customer data and handling inquiries professionally
Company industry:
Telemarketing
Job role:
Marketing and PR

Field Marketing Representative

January 2024 - December 2024

Investment Company

Jeddah, Saudi Arabia

January 2024 - December 2024

• Promoting products and services directly in the field
• Attracting new customers and increasing sales
• Communicating with customers and presenting offers professionally
• Collecting customer data and analyzing their needs
• Representing the company in a positive and professional manner
• Preparing performance and results reports
Company industry:
Investment, Securities & Funds
Job role:
Marketing and PR

Education

Saudi Higher Institute

October 2024

October 2024

Diploma, Marketing

Saudi Arabia

Abdulaziz University

February 2022

February 2022

Bachelor's degree, (Tourism

Saudi Arabia

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CREDIT FACILITIES
Intermediate
CREDIT FACILITIES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Crisis Management Strategies Course
Professional Fundamentals Course
Data Analysis Course
Marketing Content Writing Course

Hobbies and interests

Personal Development in Business Skills

Actively developed communication and persuasion skills through customer interaction and telemarketing. Gained experience in organizing data using Excel and Word. Recognized for professionalism, teamwork, and ability to handle customers effectively