Human Resource Generalist
EFG Hermes Pakistan Ltd
Total years of experience :6 years, 3 Months
o Leads Medical insurance for Pakistan Including yearly premium negotiation, managing the medical Insurance fluctuations, and supporting the employees with insurance-related queries. o Calculate the medical insurance premiums for the employer and the employee and ensure are properly calculated, distributed, and communicated to the master keeper and payroll. o Manage all HR Matters, according to their specialty, escalating to GCC HR Operations Director and Manager HR as needed for higher risk/ sensitive cases. o Supporting office activities that are required to be managed locally such as liaising with external authorities, Including Government entities, Auditors, and other ad hoc local requirements that require physical presence. o Work closely with corporate HR to localize company policies and procedures and ensure suitability to the local market and labor requirements. o Provide advice to managers and employees in all HR areas proactively address issues and provide guidance on how to handle, ensuring fairness and consistency and mitigating risk. o Provide guidance and management of involuntary separations including probation, terminations, and employee performance dismissals, advising on exit packages and legal implications. o Work with departmental heads in handling all performance management cases and probations up to and including dismissals. o Handle the exit process for all exits and transfers, including exit interviews, releases, EOS payments, and other relevant documentation as well as any related communications within HR and the organization. o Support the centralized corporate payroll unit, ensuring all statutory deductions are appropriately handled and all payments are made according to schedule (monthly and annual basis). o Ensuring that the pay practices comply with state and federal laws and advising the GCC Payroll Director and HR Manager of any local legal updates. o Support Employee Relation cases i.e. Disciplinary handling, Grievance Management, etc. o Responsible for the complete onboarding process, including ensuring completion of the new hire set-up, paperwork, and employee files in line with corporate HR guidelines and local statutory requirements. o Conduct orientation programs for new inductions and facilitate their easy adjustment to new surroundings. o Organized, maintained, and update employee information in HRA and HITS o End to End Coordination with the bank for payroll account opening of new hiring. o Responsible for issuing salary letters to banks and other authorities o Accurately process (electronically and in hard copy format) and follow up in a timely manner on all absences and ensure the vacation policy is adhered to. Provide all related reports to internal and external parties as needed and work with the attendance team to produce a quarterly vacation report and the corresponding analysis, for submission to Internal Audit. o Work closely with the L&D team to ensure all regulatory training requirements are met. o Responsible for the annual HR budget for the region assigned. o Actively participate in HR projects and initiatives on a group level as assigned. o Act as an escalation point for Managed Services
o Involved in full cycle recruiting of different positions by preparing job descriptions, posting ads, screening, and making an adequate pool of candidates according to the criteria of the job o Interview prospective candidates and educate them on the company process o Along with the line manager negotiate with candidates, extend offers, discuss compensation, and facilitate the placement of candidates o Onboarding of employees, new hire HR documentation, offer letter, conducting orientation sessions, and briefing new employees o Processed police verification, reference checks of new employees o Ensure to maintain up-to-date documentation, file/scan related personnel records of employees o Organized, maintained, and updated employee information in ERP and CRM as needed o Maintaining the Manpower database on Excel of current and past employees of the Company based on their skill, experience, and separation circumstances o Constructed incentive program for inbound call center employees which improved performance and morale, with management o Successfully managed appraisal cycle of 200+ employees on their performance rating & different increments o Training needs analysis to support Learning and Development through brainstorming with relevant departments o Arranging employee engagement activities on different occasions including Women's Day, Independence Day, etc o Worked on the budgeting of around 200+ different positions of field & management staff o Managing the Payroll cycle of permanent and contractual employees with their allowances, and incentives, including computation of late, unpaid leaves, EOBI, loans, and taxes o Maintaining Timesheet record of employees with their earned & remaining leaves quota o Lead the insurance renewal project for the company every year o Manage the medical and Life Insurance enrolment/deletion according to the insurance plan and support the employees with insurance-related queries. o Enrollment of employees in EOBI, SESSI, and PESSI o Drafting & issuance of business letters (Appreciation, Increment, promotion, employment, transfer, experience) o Involved in dealing with disciplinary cases and issuance of show cause notices, warning letters, termination & conducting inquiries o Dismissed employees as necessary by following HR procedures o Processed loan applications, salary advances, and final settlement which includes resignation cases, termination cases o Effectively dealt with all HR-related grievances (misconduct, harassment, and others) o Responsible for timely execution of corporate communication that includes Obituaries, Dua-e-Sehat, and Public Holiday Notices o Addressed and resolved employee's day-to-day issues and problems o Assisting Manager HR in Designing policies & procedures for HR functions which include appointment & orientation, recruitment & selection, probation period, confirmation, reference check, performance appraisal, loan, leave, working hours, time & attendance, and job descriptions.
o Involved in full cycle recruiting of different positions by preparing job descriptions, posting ads, screening, and making an adequate pool of candidates according to the criteria of the job o Interview prospective candidates and educate them on the company process o Along with the line manager negotiate with candidates, extend offers, discuss compensation, and facilitate the placement of candidates o Onboarding of employees, new hire HR documentation, offer letter, conducting orientation sessions, and briefing new employees o Processed police verification, reference checks of new employees o Ensure to maintain up-to-date documentation, file/scan related personnel records of employees o Organized, maintained, and updated employee information in ERP and CRM as needed o Maintaining the Manpower database on Excel of current and past employees of the Company based on their skill, experience, and separation circumstances o Constructed incentive program for inbound call center employees which improved performance and morale, with management o Successfully managed appraisal cycle of 200+ employees on their performance rating & different increments o Training needs analysis to support Learning and Development through brainstorming with relevant departments o Arranging employee engagement activities on different occasions including Women's Day, Independence Day, etc o Worked on the budgeting of around 200+ different positions of field & management staff o Managing the Payroll cycle of permanent and contractual employees with their allowances, and incentives, including computation of late, unpaid leaves, EOBI, loans, and taxes o Maintaining Timesheet record of employees with their earned & remaining leaves quota o Lead the insurance renewal project for the company every year o Manage the medical and Life Insurance enrolment/deletion according to the insurance plan and support the employees with insurance-related queries. o Enrollment of employees in EOBI, SESSI, and PESSI o Drafting & issuance of business letters (Appreciation, Increment, promotion, employment, transfer, experience) o Involved in dealing with disciplinary cases and issuance of show cause notices, warning letters, termination & conducting inquiries o Dismissed employees as necessary by following HR procedures o Processed loan applications, salary advances, and final settlement which includes resignation cases, termination cases o Effectively dealt with all HR-related grievances (misconduct, harassment, and others) o Responsible for timely execution of corporate communication that includes Obituaries, Dua-e-Sehat, and Public o Holiday Notices o Addressed and resolved employee's day-to-day issues and problems o Assisting Manager HR in Designing policies & procedures for HR functions which include appointment & orientation, recruitment & selection, probation period, confirmation, reference check, performance appraisal, loan, leave, working hours, time & attendance, and job descriptions.
Handling end-to-end lifecycle of recruitment from placing a job ad, calling candidates, and screening, to interviewing.
o Along with the line manager, placing offers, negotiate with candidates, discuss compensation, and facilitate the placement of candidates
o Orientation to new employees by describing all the provided benefits & compliances
o Responsible for the complete onboarding process, including ensuring the completion of the new hire set-up, paperwork, and formalities.
o Responsible for putting new hires' data in the HR system and timely updating it.
o Maintain up-to-date documentation, and file/scan related personnel records of employees.
o Managing the Payroll cycle with their allowances, and incentives, including computation of late, unpaid leaves, EOBI, and loans
o Maintaining Timesheet record of employees with their earned & remaining leaves quota
o Works on employee confirmation evaluation along with their line manager
o Support Employee Relation cases i.e. Disciplinary handling, Grievance Management, etc
o Drafting and issuing all business letters including employment, experience, promotion, and transfer letters.
o Handle the exit process for all exits and transfers, including exit interviews, releases, and EOS payments
o Managing daily cash balance
o Processing of payment voucher in MS GP-ERP
o Preparation of Vouchers through ERP
o Preparation of bank reconciliation
o Coordination with statutory auditors
o Arrangement of meetings with vendors and customers
o Helping out seniors in the preparation of different financial reports.
I have done MBA with specialization in Human Recourse Management with an extensive experience.
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