HR Generalist
M H Al Mana Group W L L
مجموع سنوات الخبرة :7 years, 5 أشهر
establishing and maintaining staff databases, managing employee records, issuing HR certificates, coordinating attendance and leaves, preparing management reports, administering compensation and benefits, overseeing talent acquisition, conducting onboarding and training, resolving HR-related issues, ensuring legal compliance, facilitating travel arrangements, promoting workplace safety, supporting policy development, analyzing HR metrics, organizing performance reviews, enhancing job satisfaction, managing PR coordination, supervising office operations, and coordinating recruitment processes while maintaining confidentiality and fostering teamwork.
Recruiting and training employees as per café requirement and job responsibilities.
Assigning tasks, enforcing cleaning and safety standards. Managing day-to-day operations of the cafe
Conducting meetings, maintaining inventory, and ensuring a high level of customer satisfaction.
Training employees on drinks preparation and proper use of coffee equipment.
Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk, and other ingredients)
Maintain updated records of daily, weekly, and monthly revenues and expenses.
Add new menu items based on seasons and customers’ preferences (for example vegan coffee drinks).
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service.
Ensure all cafe areas are clean and tidy.
Nurture friendly relationships with customers to increase loyalty and boost our reputation.
Installing operating systems and configuring the peripherals components and drive
Responsible for installing maintaining and supporting computer communication networks (LAN & WAN)
To ensure the smooth operation of communication network to provide maximum performance and availability for the users.
Diagnosing hardware problems and installation of various printers.
Technical support to the users
Managing users through thin clients.
Recruitment of office staff.
Joining and Exit formalities.
Time office management
Payroll management records and register keeping.
Manage the functioning of grievance handling by means of running independent email boxes and in-person talks initiated for Employee Welfare.
Grievance handling
Preparation of various letters for the M.D. including the Pro-Forma invoice and communicating with the export agents.
Statutory obligations - PF, ESIC, Prof. Tax, Gratuity, LTA, Bonus, Incentives.
Prepare and submit all relevant HR letters/ documents/ certificates as per the requirement of employees in consultation with the management.
Ensure statutory compliances for PF withdrawal, Annual returns, Monthly challans, factory License, Shop & establishment license, labor law and record information on a timely basis. Liaison with all Government Agencies ensuring adherence to compliance.
Prepare & process timely distribution of Salary, bonus, increment Salary slip, leave encashment, advance clearance, travel expenses and full & final settlements.
Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
Captured key feedback from employees during exit interviews.
Addressed and resolved general payroll-related inquiries.
Supported with new hire orientations and monthly departmental meetings.
Coordinated employment offers with management and extended offers to selected candidates.
Reviewed and confirmed that all final paid hours corresponded with timesheets and state laws.
Gathered personnel records from all employees from each department.
Evaluated timecards for accuracy on regular and overtime hours.
Sent notice to employees regarding expiring documentation.
Edited job position announcement before authorizing a post.
Reviewed and corrected job offer letters for completeness and accuracy before approving their delivery.
Played a major part in arranging Placement Interviews for the candidate.
