Shahata Babe Sumagang, Data Management and Customer Support Assistant

Shahata Babe Sumagang

Data Management and Customer Support Assistant

Unisys Managed Services Corp.

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Bachelor of Science in Information Technology
Expérience
2 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 9 Mois

Data Management and Customer Support Assistant à Unisys Managed Services Corp.
  • Philippines
  • août 2021 à avril 2024

Philippine Statistics Authority UNISYS Managed Services Corporation Philippines Awarded: Employee of the Year 2022 Responsibilities:
• Attend promptly and professionally to customer inquiries.
• Input, update and maintain customer data in the system.
• Ensure the accuracy and completeness of data by verifying and cross-referencing information in the system and submitted documents.
• Review and clean up data to remove duplicates, errors or inconsistencies to ensure data quality and integrity.
• Assist customers in resolving data or service-related issues, escalating complex problems to appropriate channels when necessary.
• Assist customer in payment processing and ensuring payment is receipted prior to document release.
REFERENCE
Available upon request

Data Management and Customer Support Assistant à Unisys Managed Services Corp.
  • Philippines
  • août 2021 à avril 2024

Philippine Statistics Authority UNISYS Managed Services Corporation Philippines Awarded: Employee of the Year 2022 Responsibilities:
• Attend promptly and professionally to customer inquiries.
• Input, update and maintain customer data in the system.
• Ensure the accuracy and completeness of data by verifying and cross-referencing information in the system and submitted documents.
• Review and clean up data to remove duplicates, errors or inconsistencies to ensure data quality and integrity.
• Assist customers in resolving data or service-related issues, escalating complex problems to appropriate channels when necessary.
• Assist customer in payment processing and ensuring payment is receipted prior to document release.
REFERENCE
Available upon request

Éducation

Baccalauréat, Bachelor of Science in Information Technology
  • à Iligan Medical Center College
  • mars 2019
Baccalauréat, Bachelor of Science in Information Technology
  • à Iligan Medical Center College
  • mars 2019

Specialties & Skills

MANAGED SERVICES
STATISTICS
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
COMMUNICATIONS
DATA INTEGRITY
DATA QUALITY
EMPATHY
PATIENCE
PAYMENT PROCESSING
TECHNICAL SUPPORT
MANAGED SERVICES
STATISTICS
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
COMMUNICATIONS
DATA INTEGRITY
DATA QUALITY
EMPATHY
PATIENCE
PAYMENT PROCESSING
TECHNICAL SUPPORT

Langues

Anglais
Expert

Formation et Diplômes

Training 2022 (Certificat)
Data Privacy Training (Certificat)
Training 2022 (Certificat)
Data Privacy Training (Certificat)