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shahbaz khan, Business Development Executive

shahbaz khan

Business Development Executive·Excellence Driving School

United Arab Emirates

Bachelor's degree, Tourism Studies

Work experience

Total years of experience: 8 years, 0 months

Business Development Executive

June 2022 - Present

Excellence Driving School

Dubai, United Arab Emirates

June 2022 - Present

Motor Driving Manufacturing
Greet and direct customers.
Answer customers questions about specific products/services
Provide accurate information (e.g., product features, pricing and after-sales services)
Resolved customer service issues using company processesand policies and provided updates to customers.
Generate revenue through walk in customers.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Inside Sales coordinator

August 2021 - April 2022

Cuemath Pvt. Ltd.

Gurgaon, India

August 2021 - April 2022

Worked with Middle east Market.
Work with internal departments such as the Marketing or Product teams to engage audiences and clients more deeply.
Represent our company with a comprehensive understanding of our offerings.
Meet and exceed KPIs and sales targets.

Company industry:
23563
Job role:
Sales

Associate Sales Consultant

December 2019 - August 2021

Policybazaar.com

Gurgaon, India

December 2019 - August 2021

Resolved customer service issues using company processesand policies and provided updates to customers.
Escalated issues to proper supervisors when standard processes were not effective.
Educate customers about different policies, fulfil their requirements according to their needs and demands.
Selling health insurance.

Company industry:
Insurance & TPA
Job role:
Sales

Senior Customer Service Associate

June 2019 - November 2019

Maujitrip.com

Delhi, India

June 2019 - November 2019

Resolved customer service issues using company processesand policies and provided updates to customers.
Escalated issues to proper supervisors when standard processes were not effective.
Took cash and credit card payments via phone, in person and through email.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Customer Service Associate

June 2018 - May 2019

Teleperformance

Gurgaon, India

June 2018 - May 2019

Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Maintained clean sales floor and straightened and faced merchandise.
Conferred with customers about concerns with products or services to resolve problems and drive sales.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Indira Gandhi National Open University

June 2022

June 2022

Bachelor's degree, Tourism Studies

India

Indira Gandhi National Open University

March 2022

March 2022

Bachelor's degree, Tourism And Hospitality

India

National Institute of Open Schooling

March 2018

March 2018

High school or equivalent, Accounting And Acturial Studies

India

Siddharth International Public School

May 2015

May 2015

High school or equivalent, Accounting And Control

India

Skills

Salesforce.com
Expert
Salesforce.com
Expert
Growing Revenue
Expert
Growing Revenue
Expert
Sale Negotiation
Expert
Sale Negotiation
Expert
CRM software
Expert
CRM software
Expert
Consulting
Expert
Consulting
Expert
CRM
Expert
CRM
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPOSITE MATERIALS
Intermediate
COMPOSITE MATERIALS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English

Expert

Training and Certifications

Certifications
Communication Fundamentals
Sales Fundamentals
Sales fundamentals

Hobbies and interests

Cricket