Shahbaz Abdul Jabbar, leasing executive

Shahbaz Abdul Jabbar

leasing executive

SBK Real Estate

Location
United Arab Emirates - Dubai
Education
Master's degree, MBA
Experience
11 years, 4 Months

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Work Experience

Total years of experience :11 years, 4 Months

leasing executive at SBK Real Estate
  • United Arab Emirates - Dubai
  • My current job since June 2019

• Negotiate and budget leasing terms and conditions.
• Study, review and recommend strategies that will increase, improve, and maximize tenant occupancy of the property.
• Develop strategies, policies and procedure to ensure the best outcome for the client.
• Research and report on competitive leasing and specialty leasing trends in the industry and within the geographical and catchment areas of the property.
• Achieve specialty leasing income goals.
• Generate leasing leads and negotiate qualified deals from initiation to final execution.
• Develop and maintain relationships with clients.
• Answer incoming calls and emails enquiring about the property and cross selling for the benefit of the organization.
• Negotiations of rents to ensure within market levels.

Business Developement Head at Heritage Events
  • India - Kerala
  • January 2018 to May 2019

To keep healthy relationships with clients, this mostly requires socialization. So from simple chats on the phone to lunches and events or conferences business development managers must be sure to keep their customers happy. Of course, as with all office jobs, documentation is also a big part of the work. Business development professionals are also obligated to write reports and provide feedback to upper management about what is and is not working.

• Generating and seeking out potential new opportunities.
• Developing and managing relationships with potential clients, influencers and key stakeholders
• Evaluating new opportunities to ensure resources focus on the best opportunities
• Managing proposals, submissions and bids
• Monitoring competitor and reviewing your employers offering in light of the competitor’s development
• Participating in new business contract negotiations.

Team leader at Vodafone - Qatar
  • Qatar - Doha
  • March 2014 to December 2017

Working as a team leader and lead the team as acting assistant manager role as assigned by manager. Looking for great opportunities to enhance my career. Working with Vodafone has given me a lot of experience which helped and made changes in my personal life. I believe my values are aligned with Vodafone as a Brand. It’s about selling service mutual relation with sales and service. My vision is to provide the best service, connecting with customer Chat, ask a question to inquire and listen. And then explain exactly what products, services, and tariffs are right as per the requirement of the customer. The advantages of being with
Vodafone to help customer analyze the perfect solution. It’s not a phone with an 8-megapixel camera. It’s a phone that can help preserve precious family memories, by giving high-quality prints. It’s not a 500MB data bundle. It’s a package that means the people in your business can access key business files wherever they are.


• Communicating with customers in a perfect way to gain their trust and loyalty
• Handling customer escalations, complaints and ensure delivering a good customer experience
• Cooperating with my team and another department in a perfect way to achieve our company targets
• Meet and exceed quality and customer satisfaction goals to ensure customer retention
• Provide timely feedback to the management team on customer trends, issues, and needs.
• Dealing with tough situations and assisting to solve the issues and support Colla
• Expertise in dealing with stock forms checking and preparation of monthly, activation, compliance and churn reports.
• Provide assistance to the customers for bill payments, activating prepaid and postpaid connections
• Provide statistical and performance feedback and coaching on a regular basis to each team member
• Creates and maintain a high quality work environment so team members are motivated to perform at their highest level
• Establishes work procedures and processes that support the company and departmental standards

Marketing Executive at Sheilds Advertising and Printing.
  • India - Kerala
  • June 2013 to February 2014

I had worked here for couple of months and it has really helped me to enhance my career and my responsibility. I had experienced many meeting and conferences. It helped me to build contact and know various sort of business. I had done my best to achieve my target and responsibility. I have experience in the following areas:
• Digital printing
• Offset printing
• Quotations
• Product supply
• Meetings
• Labeling
• Branding
• Event management

Accounts Assistant at Best Granites
  • India - Kerala
  • January 2013 to May 2013

• Responsible for preparing records of financial information
• Prepare the production's accounts and process payments and maintaining the petty cash.
• Monitor the production costs, payroll in relevant Government regulations and prepare insurance claims.
• Preparing Invoices and follow up to client for Payment received
• Preparing vendor’s payment and vendor’s reconciliation
• Preparing MIS report
• Responsible for updating account records and book keeping
• Maintain General Ledgers and Responsible for documentation
• Reconciliation of Monthly Accounts of bank and clients, Cost Estimate, Price Fixation and budgeting for the projects and Preparation of Project wise cost details.
• Preparation of wage sheets and salary Statement

Education

Master's degree, MBA
  • at University of Calicut
  • June 2015

Management and Event Coordination

Bachelor's degree, Commerce
  • at University of Calicut
  • July 2013

Course Details: Financial Accounting, Cost Accounting, Management Accounting, Business Statistics, Business Management, Income Tax Law and Practice, Banking, Auditing, Human Resource Management, Entrepreneurial Development Program me and Economics

Specialties & Skills

Sales Team Management
Accountability
Project Planning
Collaborative Problem Solving
Customer Experience Improvement
Couching
Telecoms
Customer experience
Compliance
Management
Team leader

Languages

English
Expert
Malayalam
Native Speaker
Hindi
Expert
Tamil
Expert
Arabic
Intermediate

Training and Certifications

Diploma in Accounting (Certificate)
Date Attended:
December 2013

Hobbies

  • Traveling.
    • Winner of the Staff Evaluation Program conducted on December 2013 at Best Granites, Head office • Awarded for the best employee with “Top Customer Experience” during the year 2014-2015 • Honored for maintaining TNPS constantly during the period of 2015-2016 • Honored for customer Experience, Revenue and Efficiency with “IMTIAZ Award” in Qatar (June-2016)