Shahd Bahawi, Payroll Section Head

Shahd Bahawi

Payroll Section Head

Saudi Air Navigation Services

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Biochemistry
Experience
12 years, 11 Months

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Work Experience

Total years of experience :12 years, 11 Months

Payroll Section Head at Saudi Air Navigation Services
  • Saudi Arabia - Jeddah
  • My current job since October 2023

Processes the calculation and distribution of employee salaries monthly and performs bank transfer transactions. Manages the monthly payment schedule with Finance. Handles compensation and deductions (promotions, allowances, overtime, absences, penalties, loans, etc.) and handles expense related to benefits like business travel, schooling, and tickets. Reviews and submits end of service settlements. Oversees and ensures the legality of payroll transactions in both the system and the bank. Ensures that payroll transactions are recorded and reported accurately on a periodic basis like balances, provision, and actuarial. Ensures accurate monthly reconciliation in collaboration with Finance. Assists in the year-end closing exercise. Collaborates with Personnel, Government Affairs, Total Rewards,
Organization Development, Legal and Accounting teams to complete and streamline payroll processes. Develops and implements procedures, guidelines, and SLAs. Investigates and resolves any discrepancies. Ensures compliance with laws and internal policies. Assists
in meeting the requirements of both internal and external audits. Contributes to system enhancement by improving payroll entries and processes to ensure efficiency and accuracy. Supervises payroll team members, sets objectives, and tracks progress.

Payroll and Payments Manager at Bank Aljazira
  • Saudi Arabia - Jeddah
  • June 2022 to October 2023

Process monthly salariesfor Headcount & Outsourced staff. Manage monthly payment calendar with Finance and outsource companies. Handle compensation and deductions (promotions, allowances, overtime, absences, penalties, loans, etc.) and handle expense related to benefits like business travel, schooling, and tickets. Submit and reviews purchase requisition and purchase order to deliver outsource expenses. Review and submit end of service settlements. Oversee and ensure legality of payroll transactions in the system. Prepare and maintain accurate records and reports of payroll transactions. Collaborate with Personnel, Government Affairs, Total Rewards, Organization Development, Procurement, Legal and Accounting teams to complete and streamline payroll processes. Develop and implement procedures, SLAs, and SOPs. Investigate and resolve any discrepancies. Ensure compliance with laws and internal policies. Assist in fulfilling internal and external audit requirements. Assist in the implementation process of Oracle Fusion Cloud system.

HR Payroll Supervisor at Nahdi Medical Company
  • Saudi Arabia - Jeddah
  • April 2019 to June 2022

Manage monthly payment calendar. Process monthly salaries for KSA & UAE. Review and submit end of service settlements. Oversee payroll transactions in the bank. Ensure Legality of payroll activitiesin the system. Maintain accurate records and prepare salary reports
to Accounting and management. Calculate annual increment and bonuses. Support GOSI team in staff registration, deletion and contract authentication. Work collaboratively with several departments; Government Affairs, Total Rewards, Organization Development, Legal
and Accounting to complete and streamline payroll processes. Develop and implement procedures, SLAs and SOPs. Assist in fulfilling internal and external audit requirements. Investigate and resolve any discrepancies in payroll. Ensure compliance with laws and internal
policies. Supervise and coach payroll team members. Ensure that assigned tasks completed within the SLA. Monitor the attendance and develop the performance of the team.
Projects: Oracle Fusion Cloud system development, 2019 to 2021. Member of HR care transformation, 2019.

HR Payroll Specialist at Nahdi Medical Company
  • Saudi Arabia - Jeddah
  • March 2018 to March 2019

Update staff payroll information. Manage and calculate compensations and deductions (promotions, allowances, overtime, absences, penalties, loans, etc.). Handle benefit expenses like business travel, schooling and tickets. Process attendance records. Prepare end of
services settlements. Process bank transactions. Address complaints and questions regarding salaries and payments from employees. Prepare and submit reports with payroll information to the supervisor. Maintain payroll operations by following policies and procedures.
Projects: Oracle Fusion Cloud system implementation and development, 2018 & 2019. Member of HR care transformation, 2019.

Personnel Specialist at Nahdi Medical Company
  • Saudi Arabia - Jeddah
  • September 2015 to February 2018

Handle staff files, contracts, new staff onboarding and induction, medical insurance and GOSI addition/deletion. Keep staff status up to date by processing and posting changes on time regarding vacation, absences, letters, promotion and relocation. Generate and submit
the attendance report to assist the payroll cycle. Assist the payroll team at the end of service process by validating the documents, issuing a clearance letter and service certificate. Maintain personnel operations by following policies and procedures.
Rewards & Projects: Oracle EBS system (ERP) development, 2016. Annual leave mechanism, 2016&2017. Employee of the second quarter, 2017.

Personnel Officer at Napco Packaging System Co. Ltd (Uniplast)
  • Saudi Arabia - Jeddah
  • December 2014 to May 2015

Handle staff files, contracts, new staff onboarding and induction, medical insurance and GOSI (addition/deletion). Keep staff status up to date by processing and posting changes on time regarding vacation, letters, promotion, and relocation. Generate and submit the attendance report to assist the payroll cycle. Assist the Payroll team at the end of service process by validating the documents, issuing a clearance letter and service certificate. Assist in the development of the Oracle-Fusion system. Maintain personnel operations by following policies and procedures.

Retention & Win back Supervisor at National Company of Business Solutions (NCBS) - Mobily
  • Saudi Arabia - Jeddah
  • March 2013 to November 2014

Evaluate customer satisfaction by distributing surveys and questionnaires. Analyze customer feedback and develop new techniques to ensure customer retention. Work collaboratively with Marketing department to develop objectives and to maximize revenue. Supervise and coach team members. Ensure that assigned tasks completed within the SLA. Monitor the attendance and performance of the team. Assist in the development of Oracle -Siebel CRM system.

Complaints Management and Retention Officer at National Company of Business Solutions (NCBS) - Mobily
  • Saudi Arabia - Jeddah
  • March 2011 to February 2013

Resolve complaints effectively and efficiently within given timescales. Process various types of compensations. Fulfill the needs of customers who are at risk of canceling line service. Perform retention campaigns (telephone-campaigns). Escalate all unresolved requests to the supervisor/manager.

Education

Bachelor's degree, Biochemistry
  • at King Abdulaziz University
  • March 2011

Specialties & Skills

Oracle HR
Microsoft Office Applications
MS office
Communication and organization
Leadership
Decision maker
Oracle applications

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Customer Stage (Training)
Training Institute:
ProMark Corporation Ltd.
Date Attended:
November 2015
Cognitive Flexibility and Hyper-focus (Certificate)
Date Attended:
September 2021
Valid Until:
September 2021
The 7 Habits - Habit 2 : Begin With the End in Mind (Training)
Training Institute:
NMC in cooperation with Franklin Covey
Date Attended:
March 2021
The 7 Habits - Habit 1 : Be Proactive (Training)
Training Institute:
NMC in cooperation with Franklin Covey
Date Attended:
March 2021
Communicate for Results (Training)
Training Institute:
NMC in cooperation with ProMark Corporation Ltd.
Date Attended:
April 2017
Setting objectives (KPIs) & competencies (Training)
Training Institute:
NMC
Date Attended:
February 2020
Emotional intelligence and Stress Management (Training)
Training Institute:
NMC in cooperation with Leap to Success
Date Attended:
June 2020
Presentation Skills (Training)
Training Institute:
NMC in cooperation with Winners'Wings
Date Attended:
October 2020
Coaching for performance (Training)
Training Institute:
NMC
Date Attended:
November 2019
HR effectiveness (Training)
Training Institute:
NMC
Date Attended:
October 2018
Collaboration skills (Training)
Training Institute:
NMC in cooperation with ProMark Corporation Ltd.
Date Attended:
August 2018
Influencing & personal networking (Certificate)
Date Attended:
March 2014
Positive Mindset (Certificate)
Date Attended:
October 2018
Valid Until:
October 2018
Career excellence (Certificate)
Date Attended:
January 2013
Microsoft Excel Level 2 (Training)
Training Institute:
NMC in cooperation with Professionals for human resources development Co.
Date Attended:
May 2016
Micro Strategy (Training)
Training Institute:
Nahdi Medcial Company (NMC)
Date Attended:
April 2016
Human Resource Management (Certificate)
Date Attended:
March 2014
Management Skills (Certificate)
Date Attended:
March 2014
Life Management as PMP (Certificate)
Date Attended:
March 2014
Leadership, Problem Solving, Influencing and Personal Networking (Training)
Training Institute:
Saudi Human Resources Developments
Date Attended:
January 2013
Relations and Communications at Work (Certificate)
Date Attended:
March 2014
Essential English for the Work Place (Certificate)
Date Attended:
March 2014
Oracle Core HR & Self Service Seminar (Training)
Training Institute:
Indevco group and Napco group.
Date Attended:
March 2015
Duration:
16 hours

Hobbies

  • Badminton
  • Swimming
  • Chess
  • Travelling
  • Reading Novels