Shaheeda Banu, Secretary

Shaheeda Banu

Secretary

Focus Softnet FZ LLC - Dubai UAE

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Computer Applications
Expérience
6 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 4 Mois

Secretary à Focus Softnet FZ LLC - Dubai UAE
  • Émirats Arabes Unis - Dubaï
  • juin 2013 à septembre 2019

 Receive calls evaluate and forward to the respective person or answer accordingly
 Managing documents from the branches for signature of Group CFO and Group President i.e. Agreements, legal documents etc.,
 Responsible to register the support calls in the Focus CRM, handle the customer and refer tech. quarries to the tech. executive. Respond to the sale enquiry through email or calls and intimate the respective team.
 Send Courier (Documents & Shipments) to the branches worldwide through Air, Land & Bus Transport. And Obtaining COO from chambers of commerce whenever necessary.
 Coordinating with the Sales & Tech. dept. in preparing Sales Order, Invoice, Receipt in Focus Software and printing agreements etc.,
 Applying Medical Health Insurance, Travel Insurance, Motor insurance, Building Insurance & Renewal process.
 Preparing Offer Letters of all new employees based on the branch etc., and collecting documents for visa process. And Maintaining the docs & records of all Branches of UAE.
 Applying New visas, visa renewal, immigration salary certificate and other legal required certificate and documents in the Free zone portal.

Éducation

Baccalauréat, Computer Applications
  • à ACE Computer InstituteSpeedstar Computer Institute
  • janvier 2008

courses: Typewriting Junior & Senior Grade from the Government Technical Examination •Attended ISO 9001:

Master,
  • à Annamalai University
  • janvier 2007

from

Etudes secondaires ou équivalent,
  • à Annamalai University
  • janvier 2000

in

Baccalauréat,
  • à Annamalai University
  • janvier 2000

in

Specialties & Skills

ISO 14001
Microsoft CRM
Smart Clients
ERP CRM
ANALYSIS
ASSETS RECOVERY
BUSINESS PROCESS
CONCEPT DEVELOPMENT
CONSULTING
CUSTOMER RELATIONS
CUSTOMER SATISFACTION

Langues

Anglais
Expert
Hindi
Expert
Urdu
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