shaheen vakkayil, Data Entry Clerical Officer

shaheen vakkayil

Data Entry Clerical Officer

Bank Of Scotland

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, computing
Experience
1 years, 1 Months

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Work Experience

Total years of experience :1 years, 1 Months

Data Entry Clerical Officer at Bank Of Scotland
  • United Kingdom
  • November 2004 to April 2005

11/04-04/05
Bank Of Scotland, Edinburgh, UK.
Data Entry Clerical Officer
• Management of data entries.
• Inputting customer personal information.
• Activating accounts.
• Investigating customer credit and direct debit details.
• Processing account statements.
• Office administration, Word processing
• Using Microsoft Office products, Filing data, Photocopying, Scanning
• Providing customer support.
• Dealing with customer enquiries

Clerical Officer at Royal Bank Of Scotland
  • United Kingdom
  • April 2004 to October 2004

Royal Bank Of Scotland, Edinburgh, UK.
04/04-10/04 Clerical Officer
• Management of financial data entries.
• Activating and updating new customer accounts.
• Providing customer telephone support.
• Office administration.
• Dealing with customer enquiries.
About Myself:
I started my career in a worldwide financial institution soon after college and learned about demanding customers and professional work ethics very early. I completed an Honors Course with emphasis on computing from
Open University. My strongest points are my
professional attitude, strong communication skills, understanding business needs and dedication to my job. I learned professionalism and communication early in my career through
my association and trainings from Global financial institutions and I have carried this to this day. My home based business roles taught me good financial management skills, matching
technology to business needs, implementing technology appropriately when the business requires it and doing it most optimally. My latest experience from Dundee women's center
taught me about communicating technical information to non-technical people, managing expectations, supporting people from various cultures. This was a difficult task but I completed
this with flying colors and was awarded the best volunteer for my services there. I am confident that my skills would very beneficial to my employers and I look forward to applying the same.

Education

Bachelor's degree, computing
  • at Open University
  • January 2011

2011 Completed B.Sc Hons (Open Degree) from Open University, UK. Major emphasis on computing subjects.

Bachelor's degree, Technology
  • at MES College Of Engineering
  • January 2003

When? What did I do? 2003 Attended B. Technology (Computer Science and Engineering) from Calicut University, India. 4 year course.

Specialties & Skills

Data Entry
MS Office Automation
Customer Service
CLERICAL
CONFIDENT
CUSTOMER ACCOUNTS
CUSTOMER SUPPORT
DATA ENTRY
FINANCIAL MANAGEMENT
OFFICE ADMINISTRATION
TELEPHONE

Languages

English
Expert