شهير أنس, Persona Assistant to CEO

شهير أنس

Persona Assistant to CEO

National Gulf Investments LLC

البلد
الإمارات العربية المتحدة - العين
التعليم
ماجستير, MARKETING
الخبرات
7 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 6 أشهر

Persona Assistant to CEO في National Gulf Investments LLC
  • الإمارات العربية المتحدة - دبي
  • يناير 2017 إلى ديسمبر 2017

• Schedule meetings & appointments.
• Manage the CEO’s financial matters.
• Handle all calls and emails when required.
• Organizing and conducting meetings.
• Organizing and attending meetings along with managers and ensure they are well prepared.
• Manager to the CEO office in his absence.
• Coordinating with the department heads to ensure the goals are set and achieved.
• To ensure the smooth running of the projects.
• Support and develop the day to day functioning of all projects.
• Prioritizing and completion of high workloads.
• Project site visit on a frequent interval.
• Budgeting and financial monitoring for projects.
• Manage a good day to day relationship with clients and suppliers.
• Reviewing company process and making changes for improvement if required.

Team Leader- Customer service Executive/Call center في The Centre for Regulation of transport by hired cars
  • الإمارات العربية المتحدة - أبو ظبي
  • سبتمبر 2013 إلى أكتوبر 2016

● Ensure quality by screening both incoming and outgoing calls.
● Adherence to the policies and procedures of the organization.
● Provide team leadership and training.
● Motivate and inspire the team to achieve the organizational goals
● Responsible for researching and resolving complaints/problem solving.
● Ensure customer retention and satisfaction both internal and external.
● Handle both walk in guests and staffs.
● Receive and handle telephone calls.
● Dispatch and Regulate taxis upon request for events.
● Training and developing new agents/staff
● Typically reports to a supervisor or manager

BUSINESS DEVELOPMENT EXECUTIVE في LULU INTERNATIONAL EXCHANGE
  • الإمارات العربية المتحدة - العين
  • يناير 2013 إلى أغسطس 2013

● Generate appointments and quotes.
● Discover opportunities, set appointments.
● Maintains customer contact and contact records.
● Finding out new ways and idea to improve the current business.
● Accomplish goals within the given time lap.
● Typically reports to a supervisor or manager

head cashier/branch in-charge في al fardan exchange
  • الإمارات العربية المتحدة
  • يونيو 2009 إلى يناير 2012

● Receive/issue transactions instruments.
● Handle customers both walk in and privilege customers.
● Receive and handle telephone calls.
● Register complaints and follow up the same.
● Complete on-account transactions vouchers.

الخلفية التعليمية

ماجستير, MARKETING
  • في HERIOTT WAT UNIVERSITY
  • سبتمبر 2015

I graduated from the University in 2015 obtaining a distinction

بكالوريوس, Commerce
  • في CALICUT UNIVERSITY
  • أبريل 2010

I completed my bachelor's degree in 2010 with fair grades from University

Specialties & Skills

Customer Service
Flexibility
Adaptability
Multitasking
Team Player
COLLECTION
CUSTOMER SERVICE
BRANDING
MARKET RESEARCH
MARKETING
OF SALE
PRODUCT MARKETING
SALES GENERATION

اللغات

الهندية
مبتدئ
الملايام
مبتدئ
العربية
متوسط
الانجليزية
متمرّس
الأوردو
متوسط