Shaheer Anas, Persona Assistant to CEO

Shaheer Anas

Persona Assistant to CEO

National Gulf Investments LLC

Lieu
Émirats Arabes Unis - Al Ain
Éducation
Master, MARKETING
Expérience
7 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 6 Mois

Persona Assistant to CEO à National Gulf Investments LLC
  • Émirats Arabes Unis - Dubaï
  • janvier 2017 à décembre 2017

• Schedule meetings & appointments.
• Manage the CEO’s financial matters.
• Handle all calls and emails when required.
• Organizing and conducting meetings.
• Organizing and attending meetings along with managers and ensure they are well prepared.
• Manager to the CEO office in his absence.
• Coordinating with the department heads to ensure the goals are set and achieved.
• To ensure the smooth running of the projects.
• Support and develop the day to day functioning of all projects.
• Prioritizing and completion of high workloads.
• Project site visit on a frequent interval.
• Budgeting and financial monitoring for projects.
• Manage a good day to day relationship with clients and suppliers.
• Reviewing company process and making changes for improvement if required.

Team Leader- Customer service Executive/Call center à The Centre for Regulation of transport by hired cars
  • Émirats Arabes Unis - Abu Dhabi
  • septembre 2013 à octobre 2016

● Ensure quality by screening both incoming and outgoing calls.
● Adherence to the policies and procedures of the organization.
● Provide team leadership and training.
● Motivate and inspire the team to achieve the organizational goals
● Responsible for researching and resolving complaints/problem solving.
● Ensure customer retention and satisfaction both internal and external.
● Handle both walk in guests and staffs.
● Receive and handle telephone calls.
● Dispatch and Regulate taxis upon request for events.
● Training and developing new agents/staff
● Typically reports to a supervisor or manager

BUSINESS DEVELOPMENT EXECUTIVE à LULU INTERNATIONAL EXCHANGE
  • Émirats Arabes Unis - Al Ain
  • janvier 2013 à août 2013

● Generate appointments and quotes.
● Discover opportunities, set appointments.
● Maintains customer contact and contact records.
● Finding out new ways and idea to improve the current business.
● Accomplish goals within the given time lap.
● Typically reports to a supervisor or manager

head cashier/branch in-charge à al fardan exchange
  • Émirats Arabes Unis
  • juin 2009 à janvier 2012

● Receive/issue transactions instruments.
● Handle customers both walk in and privilege customers.
● Receive and handle telephone calls.
● Register complaints and follow up the same.
● Complete on-account transactions vouchers.

Éducation

Master, MARKETING
  • à HERIOTT WAT UNIVERSITY
  • septembre 2015

I graduated from the University in 2015 obtaining a distinction

Baccalauréat, Commerce
  • à CALICUT UNIVERSITY
  • avril 2010

I completed my bachelor's degree in 2010 with fair grades from University

Specialties & Skills

Customer Service
Flexibility
Adaptability
Multitasking
Team Player
COLLECTION
CUSTOMER SERVICE
BRANDING
MARKET RESEARCH
MARKETING
OF SALE
PRODUCT MARKETING
SALES GENERATION

Langues

Hindi
Débutant
Malayala
Débutant
Arabe
Moyen
Anglais
Expert
Urdu
Moyen