شاهندة موسى, Customer Service at Stream Global Service

شاهندة موسى

Customer Service at Stream Global Service

Expedia

البلد
الإمارات العربية المتحدة - دبي
الخبرات
3 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 8 أشهر

Customer Service at Stream Global Service في Expedia
  • الإمارات العربية المتحدة
  • مارس 2010 إلى أكتوبر 2013

Expedia Mar 2010 - Oct 2013
Customer Service at Stream Global Service
(Account Expedia.com& Hotels.com)


JOB DISCRIPTION
Answer customer's enquiries over the phone (French & English)
Provide complete and appropriate technical solutions for the client's products.
To provide and maintain strong, professional relationships with all customers and show empathy for the customers at all times.
On-line booking.
Hotel reservations.
Handle a variety of queries from customers for a major travel company.
Process online booking, hotel reservations, inbound sales and order changes.

Specialties & Skills

Communication Skills
Group Work
Strong Business Acumen
CUSTOMER SERVICE
HOTEL RESERVATIONS
MICROSOFT OFFICE
MS OFFICE
OUTLOOK
POWERPOINT
SOLUTIONS

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس