I.T Support Engineer
EuroSoftTech
Total years of experience :11 years, 2 Months
Summary: EuroSoft tech is a Software House based in UK.
Worked as I.T Support Engineer since 20th of Aug 2015 till Dec 1st 2015
Job Responsibilities
•Configuration of DrayTek Router, Site to Site Vpn
connectivity to Uk Office.
•securing all the desktop computers applying policies in
Karachi and UK client office.
•Reserve bandwidth for VOIP SIP protocol via QOS.
•Backup Sql Data of All remote clients in UK.
•attending calls from UK client's resolving there
desktop and eurosofttech software issues granting r
rights as per company policy.
Summary: Wafaz Pharmaceuticals are manufacturers and distributors of pharmaceuticals in Karachi, Pakistan.
Worked for 06 years in Pharmaceutical Company as an Assistant Network Admin. (Feb 2007 - Jan 2010) and then rejoined back in august 2011 -may 2015
Job Responsibilities
•Router: Basic Configuration and monitoring of Cisco catalyst 1900, 2600, 1700
•Vlan: configuration, switching isl, dotlq
•LAN/WAN design and implementation using Cisco routers, hubs and switches
•Setting up the process for attending to the support request from the users.
•Laying down the network design for the premises and recommending the required equipments.
•Coordinating with vendors for the procurement of goods and internet linkage.
•Installing, Configuring and Troubleshooting of Networking Equipments: Routers and Switches.
•Securing the mail servers, application servers and nodes from any security threats by installing firewalls and other security suites.
•Getting desktop PCs assembled and Operating systems & other applications installed.
•Deploying, maintaining and troubleshooting mail servers, application servers, DHCP servers and modems.
•Ensuring proper working of all the equipments.
•Producing reports network productivity, plans and issues for higher management.
• Configuration, maintenance and trouble shooting of LAN, WAN, modems. Wi-Fi
•Implementing and administration Active Directory services, replication, Trust Relationship and enforcing Domain wide Group Policies.
•Implementation of TCP/IP and related Services-DHCP/DNS/WINS
Shani Enterprise
Summary: Shani Enterprise was an airline ticketing company in Karachi, Pakistan worked for 3 years (May 2003 - Feb 2006) as a Computer Technician.
Job Responsibilities
• Installing, Configuring and Troubleshooting of
Networking Equipments: Switches.
• Getting desktop PCs assembled and Operating
systems & other applications installed.
• Ensuring proper working of all the equipments.
• Getting desktop PCs assembled and Operating
systems & other applications installed.