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Shahad Ali Mohammed Ali Abbas, خدمة العملاء

Shahad Ali Mohammed Ali Abbas

خدمة العملاء·Hsbc bank

United Arab Emirates

High school or equivalent, علمي

Work experience

Total years of experience: 14 years, 7 months

خدمة العملاء

January 2014 - Present

Hsbc bank

Dubai, United Arab Emirates

January 2014 - Present

Manage and resolve complaints
Provide the best service to the client
Follow the policy in order to protect the bank

Company industry:
Banking
Job role:
Customer Service and Call Center

موظف صرافة

November 2011 - December 2013

بنك راس الخيمة

Dubai, United Arab Emirates

November 2011 - December 2013

التعامل اليومي مع العملاء و المبالغ المالية الكبيرة و الشيكات

Company industry:
Banking
Job role:
Accounting and Auditing

Education

مدرسة الراية الثانوية

May 2001

May 2001

High school or equivalent, علمي

United Arab Emirates

GPA (percentage): 63%

GPA (percentage): 63%

شهادة ثانوية

Skills

Debt Collection
Expert
Debt Collection
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Complaint Handling
Expert
Complaint Handling
Expert
Sanctions
Expert
Sanctions
Expert
دورة كمبيوتر
Beginner
دورة كمبيوتر
Beginner
team work, complains handling and communication
Expert
team work, complains handling and communication
Expert
Debt Collection
Expert
Debt Collection
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Complaint Handling
Expert
Complaint Handling
Expert
Sanctions
Expert
Sanctions
Expert

Languages

English
Intermediate

Hobbies

  • reading and traveling