Theory Trainer of Defensive Driving
Emirates Driving Company
Total years of experience :16 years, 6 Months
• Teaching individuals and groups the importance of collision-free, violation-free driving.
• Demonstrated and well explained of driving techniques, the mechanical operation of a vehicle and safe handling of an automobile in the event of an emergency on the road.
• Carefully observed individuals' driving habits and reactions under various driving conditions, providing constructive feedback on students' progress.
• Organizing periodic renewal of Licenses.
• Submission of correct documentation to the Ministry Of Labor for visa applications.
• Submission of correct documentation to obtain licenses and efficient collection of Licenses to take place when completed.
• Take, submit & collect all necessary documentation in order to organize all Employee official
paperwork.
• Arrange medical tests, passports, memos, promotional draws and fine resolution.
• Represent the Company at locations such as the Police Station, Airport, Hotels, Embassies, Ministries, Municipalities & other significant departments.
• Accompany the employee as they exit the country.
• Taught individuals and groups the importance of collision-free, violation-free driving.
• Demonstrated and well explained of driving techniques, the mechanical operation of a vehicle and safe handling of an automobile in the event of an emergency on the road.
• Carefully observed individuals' driving habits and reactions under various driving conditions, providing constructive feedback on students' progress.
• Handled calls of the prospective clients and coordinating with operation department.
• Provided customer support care by assisting them and resolving their queries.
• Resolved customer complaints and coordinating them by conveying in a reassuring manner. Taking step by step instructions to resolve application issues.
• Demonstrated ability to quickly diffuse heated customer situations.
• Trained others in the use of applications and product knowledge.
• Learned end-to-end credit card life cycle.
• Worked on tracking the vehicles.
• Coordinated with customers and drivers( to locate)
• Did online bookings / Tele bookings.
• Dealt with Etihad Airways, Arranging transportation for passengers.
• Submitted daily report to the operation manager.
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