Microsoft Dynamics CRM/SharePoint Consultant
IKEA Saudi Arabia
Total years of experience :18 years, 2 Months
Being an expert of Microsoft Dynamics CRM/NAV and SharePoint my responsibilities are
To Analyze business processes for automation
Implementing solutions on Microsoft Dynamics CRM & SharePoint
NAV integration with CRM, SharePoint, and other third-party solutions
Training store teams on the solutions
Being a Subject Matter Expert of Microsoft Dynamics CRM my responsibilities are
To plan Microsoft Dynamics CRM implementations
Analyzing Commercial Processes and develop Stander Operating Procedures for commercial teams
Devising operational processes in Microsoft Dynamics CRM
Managing implementation in Microsoft Dynamics CRM
Training commercial teams on Microsoft Dynamics CRM
Being a Microsoft Dynamics CRM Consultant my responsibilities were
To Demonstrate CRM functional and Technical features
Delivering POC’s
Analyze Business Processes and Devise CRM/XRM Solutions
Conducting end user trainings
Being a Services Lead and technical consultant of Microsoft CRM & SharePoint my responsibilities are
To conduct Microsoft CRM & SharePoint Pre-Sales.
Demonstrations for Technical to C-Level Executives.
Delivering POC’s.
Analyzing Business Processes and Devising Solution.
Requirements gathering, Scope finalizing and Architecture proposing.
Project and Project Team management.
Conducting Technical & Development trainings.
Being a Technical Manager of Microsoft Dynamics CRM & SharePoint my responsibilities were
Analyzing CRM & SharePoint Integration Features SaaS Hosting Controllers.
Devising & Implementing Integration Architecture of CRM & SharePoint with SaaS Hosting Controllers.
Devising & Implementing Integration Architecture of CRM with e-Commerce Portals.
Implementation of CRM Auto Invoicing over PayPal.
Implementation of custom Add-Ons for CRM
Being a Senior Software Engineer and expert of Microsoft Dynamics CRM 4.0 my responsibilities were
Analyze and Implement CRM Projects.
Analyze, Propose & Implement CRM Add-Ons.
Customization and Integration CRM with other products.
Any type and level of CRM Reporting & DashBoarding.
Training the Development Team.
Work in capacity of Team Lead.
Responsibilities
Client Communication
Requirement Analysis
System Design
Data Base Design
Development in .net2.0, 3.5