CSA
Dnata
Total years of experience :0 years, 0 Months
▪ To do the most challenging task of handling the passengers from around the globe of different airlines operating in dubai.such as Aeroflot, Oman air, Singapore airlines, Virgin atlantic, Ethiopian airlines, Ukraine airlines Jet airways, Indigo, etc. ▪ To understand the problems that the passenger might arise and try to resolve the same by coordinating with the airline or concerned department ▪ To perform the required document check for the passengers according to their destinations ▪ To satisfy the business customers by helping them to achieve OTP and other passenger demands ▪ Customer service orientation with stake holders of the company ▪ Effective communication and attention in quality always in a highly diversified environment
1. Summer project on the topic “Customer Preferences and Expectations” at VKC India Pvt ltd, Calicut during May-June 2012 2. HR training on the topic “Feel HRM” at Focus Hypermarket, Calicut, Kerala, December 2012. 3 Winter project on the topic “Market Feasibility Study For Launchpad LLC In Pondicherry” at Launchpad LLC in March - April 2013 4. Generated, followed up and realized new business over and above target, for Launchpad LLC during my internship 5 Cleared National Eligibility Test in Management conducted by University Granting Commission 6 Scored 98 percentile in Management Aptitude Test, February 2011 conducted by AIMA ( All India Management Association)