Operational Manager
Medicals International KSA
Total years of experience :4 years, 10 Months
International KSA Developed systems and procedures to improve operational quality and team efficiency. Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality. Reduced operational risks while organizing data to forecast performance trends. Introduced new methods, practices, and systems to reduce turnaround time. Developed and implemented strategies to maximize customer satisfaction. Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services. Directed initiatives to improve work environment, company culture or overall business strategy. Analyzed and reported on key performance metrics to senior management. Led hiring, onboarding and training of new hires to fulfill business requirements. Increased profit by streamlining operations.