Asst. Operation Manager
Subway
Total years of experience :17 years, 7 Months
Overall.
Overall Responsibilties.
Job Description
1. Personal grooming and hygiene etiquette must be exceptionally high
2. Should favor vertical communication system to his/her superiors in order to maximize operational efficiency and guest satisfaction for all functions and activities involving food and beverage
3. Punctuality is a must when reporting to work
4. Ability to work under pressure
5. Knows how and what to do in case of evacuation, fire alarm, and other emergencies
6. Adheres strictly to all directives of safety regulations and HACCP programs in the working place
7. Interviews, selects, trains, supervises, counsels and disciplines restaurant staff efficiently for smooth outlet operation
8. Organizes and conducts pre-shift and department meetings
9. Communicate relevant information to staff
10. Schedules and directs staff in their work assignments
11. Analysis of monthly reports (ex. P&L) and take action accordingly
12. Maximizes Department profitability by implementing effective food and beverage control and labor costs
13. Monitors Restaurant budget to ensure a wealthy operation and achieve revenues
14. Ensure par-stock level are maintained by calculating inventories, ordering, retrieving and stocking products
15. Recommends marketing strategies to keep up with market demand
16. Implement policies and procedures
17. Participates in development, implementation and marketing of new and creative menus
18. Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met
19. Verifies temperatures, judges appearance, taste of products and checks preparation methods to determine quality
20. Regularly reviews and evaluates degree of customer satisfaction in outlets
21. Investigates and resolves food quality and service complaints
22. Interacts positively with customers