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Shahnawaz Khan, Supervisor- Housekeeping

Shahnawaz Khan

Supervisor- Housekeeping

InterContinental Doha the City

Location
Qatar - Doha
Education
Bachelor's degree, Hotel Management and Catering Science
Experience
8 years, 4 Months

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Work Experience

Total years of experience :8 years, 4 Months

Supervisor- Housekeeping at InterContinental Doha the City
  • Qatar - Doha
  • My current job since July 2022

•Quality Audit
•Order and Supply
•Training
•SOPs
•Payroll
•Housekeeping Management
•Room Inspection
•Public Area
•Linen and Uniforms Inventory
•Laundry Services

Senior Front Office Executive at Ananda Imperial Hotel
  • India - Bilaspur
  • January 2020 to March 2022

•Night Auditing
•Guest Services
•Complaint Handling
•Upselling
•Revenue Forecast
•Reservations
•Training
•Guest Relations

Front Desk- Agent at Danat Al Ain Resort
  • United Arab Emirates - Al Ain
  • December 2017 to August 2019

•Cash Handling
•Guest Acquisition
•Records Management
•Mail Correspondence
•SOPs/ Training
•Room Division

Front Desk- Receptionist at The Town Hotel
  • Qatar - Doha
  • January 2017 to November 2017

•Night Auditing
• Desk function
•Reservations
• Issue Resolution
•File Maintenance
•Opera PMS/Micros
•Cash Handling
•Guest Acquisition
•Records Management
•Mail Correspondence
•MS Office Expert
•Room Availability Checking

Guest Service Associate at The Leela Palace
  • India - Kerala
  • July 2015 to January 2017

Education

Bachelor's degree, Hotel Management and Catering Science
  • at Bharathiar University
  • September 2014

• Received a Certificate for 1st place in Hotel Management 1st year in BNG, Kolkata India • Received a Certificate for participating in the National Level Talent Search Competition at the School Level. • Achieved Certificate for Vocational Training- Front Office for eight days Chrome Hotel Kolkata • Done Casual Training in Hyatt Regency, ITC Sonar Bangla, The Oberoi Grand, Kolkata India • Done Industrial Training for six months at The Leela Palace Kovalam, Kerala India • Received a Certificate for 2nd place in Annual Quiz Competition in BNG, Kolkata India

Specialties & Skills

Data Handling
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Team Coordination
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Rooms Division
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Auditing
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Guest Relations
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SOPs/ Training
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Opera PMS
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AUDITING
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BILLING
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CASH HANDLING
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HOTEL MANAGEMENT
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MULTITASKING
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PLANNING
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RECORDS MANAGEMENT
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Room Division
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File Maintenance
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Guest Relations
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MS Office Expert
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Social Profiles

Instagram
Instagram
instagram.com/alfaa.zee

Languages

English
Expert
Hindi
Expert
Urdu
Expert

Training and Certifications

Managing the arrangements for guests travel programs (Certificate)
Received a Certificate for participating in the National Level Talent Search Competition at the (Certificate)
Received a Certificate for 1st place in Hotel Management 1 st year in BNG Kolkata India (Certificate)
Received a Certificate for 2nd place in Annual Quiz Competition in BNG Kolkata India (Certificate)
Done Industrial Training for six months at The Leela Palace Kovalam Kerala India (Certificate)
Done Casual Training in Hyatt Regency ITC Sonar Bangla The Oberoi Grand Kolkata India (Certificate)
Received a Certificate of successful completion of Vocational Training in Chrome Hotel Kolkata (Certificate)
Passed High School Certificate Examination Chhattisgarh Board of Secondary Education in (Certificate)
Passed Higher Secondary School Certificate Examination Chhattisgarh Board of Secondary (Certificate)
SOPs Training (Certificate)

Hobbies

  • Listening to music
  • Photography