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shahzada alam, IT Specialist

shahzada alam

IT Specialist·gulf business machines (gbm)

United Arab Emirates

Master's degree, MBA in IT

Work experience

Total years of experience: 2 years, 2 months

IT Specialist

February 2008 - March 2010

gulf business machines (gbm)

Dubai, United Arab Emirates

February 2008 - March 2010

day today system and network related issues fixing.
IPT phone related issues fixing
Mainframe and servers backup and daily monitoring.
Helpdesk support activity and etc.

Company industry:
IT Services
Job role:
Information Technology

Education

sikkim Manipal University

March 2012

March 2012

Master's degree, MBA in IT

India

Master of business administration in Information Technology

Skills

Networks
Expert
Networks
Expert
Windows Support
Expert
Windows Support
Expert
Backup Exec
Expert
Backup Exec
Expert
Service Desk
Expert
Service Desk
Expert
Hardware Support
Expert
Hardware Support
Expert
Windows, Linux and network admin
Intermediate
Windows, Linux and network admin
Intermediate
Service desk
Expert
Service desk
Expert
customer support
Expert
customer support
Expert
Networks
Expert
Networks
Expert
Windows Support
Expert
Windows Support
Expert
Backup Exec
Expert
Backup Exec
Expert
Service Desk
Expert
Service Desk
Expert
Hardware Support
Expert
Hardware Support
Expert

Languages

English

Expert

Hindi

Expert

Urdu

Expert

Training and Certifications

Certifications
CCNA
Jul 2008
mcse
ROOMAN INSTITUTE OF TECHNOLOGY
May 2006 - Jul 2006
RHEL 6
Mostly Linux
May 2012 - Jun 2012