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Warehouse & Operations
Full-scale Warehouse Management & Flow: Managing end-to-end warehouse operations
including stock intake, precise scanning, categorization, sorting, and dispatch.
In-depth Inventory Control & Auditing: Conducting daily inventory cycle counts and stock audits
to reconcile discrepancies and ensure zero discrepancy.
Cargo & Transport Operations: Supervising the loading and unloading of cargo and transport
vehicles, ensuring proper weight distribution, cargo safety, and handling of fragile goods.
Workflow & Storage Optimization: Organizing storage space and utilizing FIFO (First-In-First-Out)
for perishable and high-turnover goods, along with LIFO methods for maximum efficiency.
Health, Safety & Maintenance: Enforcing strict warehouse safety protocols and PPE standards for
all staff while maintaining detailed equipment maintenance logs.
Logistics Operations
Fleet & Delivery Excellence: Coordinating daily delivery schedules for 20+ riders and
drivers to ensure 98% on-time performance while maintaining high service quality for all
customer orders.

Assisted customers in finding products and provided detailed information on features,
prices, and promotions.
Ensured shelves were fully stocked, organized, and visually appealing at all times.
Processed sales transactions accurately using POS systems and digital billing.
Handled customer inquiries, complaints, and returns in a polite and professional manner.
Monitored inventory levels and reported low-stock items to management for timely
reordering.
Met daily and monthly sales targets through proactive and effective customer engagement.
Maintained store cleanliness and strictly followed company policies and safety standards.

Diagnosed and repaired mobile hardware issues including screens, batteries, cameras, charging
ports,
and circuit boards.
Installed, updated, and troubleshot mobile operating systems and technical applications.
Recovered and backed up customer data while ensuring 100% privacy and confidentiality.
Performed precision soldering, chip-level repairs, and complex component replacements.
Tested repaired devices to ensure full functionality and peak performance before delivery.
Advised customers on device maintenance, technical upgrades, and optimal usage strategies.
Maintained meticulous repair logs and managed the inventory of spare parts and specialized
tools.

Financial Operations: Processed transactions using high-speed POS systems with zero error margin.
Cash Handling: Managed daily cash drawers, digital payments, and financial reporting.
Inventory Management: Monitored shelf stock levels and reported low-stock items for reordering.
Customer Relations: Handled complex returns, complaints, and inquiries with professional etiquette.
Achieved daily sales targets through product knowledge and effective upselling techniques.

Managed retail floor operations, ensuring premium product presentation and cleanliness.
Provided exceptional customer service in a high-traffic, fast-paced bakery environment.
Expert in food-grade packaging and product protection for customer transport.