ASSISTANT MANAGER
GENPACT
مجموع سنوات الخبرة :14 years, 4 أشهر
Expert knowledge in the following OTC, Reporting processes:
1 Cash deposit Management - Reviewing the payments received in each bank, matching with auto cash transmission data and reporting to business unit
2 Daily Cash reconciliation & Signoff of various payments; Checks, Wires and Credit card data
3 Successfully (Onsite) Transitioned Cash application and Reporting Process from McGraw Hill Business to GENPACT India without any issues
4 Played a key role in successfully migrating the Legacy Lawson application to Oracle ERP
5 Financial Reporting; MIS reports, Process decks and other adhoc reports
Expert knowledge in the following Billing sub processes:
1 Billing Activities for South West Region of Domestic US for GE Energy Services
2 Review and Analysis of Costs, Collating backups, weekly/monthly reporting of Costs and Sales for the Finance Managers & Finance Director
3 Issuing Credit Invoices to end customers on Mainframe system
4 Interaction with the field staff on calls for gathering various details in relation to invoicing the customer
5 Provide Support to Collectors, Finance Managers & Service Managers to resolve AR claims
6 Auditor for the Process - Measuring of CTQ’s
Transitions Experience Summary:
Travelled to United States and successfully completed 2 Transition Projects (OTC); understood their Cash application & Reporting processes and transitioned to India.
Key Skillset/Domain Expertise:
1. Experience in AR domain, Reporting of Cash, Aging for various business units
2. Knowledge retention in Cash application Process
3. Knowledge of Oracle and SAP System from Cash application stand point
4. Lean Trained & Certified
5. Green Belt Trained & Certified
Key Accomplishments/Achievements:
1. Handling a team of 13 members and supporting various McGraw Hill businesses
2. Completed One-on-One's, PDP's EMS, VIC & EWS on Time
3. Completed employee appraisals for both Mid year and Year End on time
4. Unapplied cash reduction: Co-ordinated with Collections folks to implement best practices which helped reduction from $1.04 MM to $620 K (60% reduction)
5. Bagged 100% NPS in 2013, 2014
6. 0% Attrition from June 2012 till December 2013
7. Helping and Guiding team members whenever required (Day to Day activities/prioritizing of work) Ensuring smooth operations and no issues/escalation from customers
8. Completed graduation from SEAL Program (School for Effective Aspiring Leaders) in 2013
9. Received customer award for successfully completing Atlas Oracle Physical Separation Project
10. Received customer award for outstanding contribution & achieving improved results
11. Received $1000.00 cash award from customer for exceptional operational performance in 2013
12. Won Key Contributor Award for 2006 in the Process
13. Won Bronze Award for Outstanding Contribution in the Process
14. Won Lean Unnati Award for closing a Lean Project in 2006
Key Responsibilities:
1. Handling a team of 11 members for Cash Application Process at Global Service Center-Hyderabad
2. Tracking performances of the team members and suggest / highlight areas of improvements
3. Conducting Performance Appraisal of the team members and giving appropriate feedback
4. Subject Matter Expert for Cash Application Process - Systems: SAP, People Soft & Mainframes
5. Reconciliation of bank accounts, Intercompany payments of various Thomson businesses on a daily basis and report for any exceptions
6. Initiated & set-up Internal Audit process and measuring the process standards
7. SOP preparation for the Process and its validation with the Client on a timely basis
8. Month End MIS and other Reporting of the process for the management information
9. Preparation of Process Dashboards for process metrics
Transitions Experience Summary:
Has successfully completed Onsite Transition Project based out of US for a period of 2 months, understood their Cash application process and transitioned the process to India.
Key Responsibilities:
1. Maintaining Accounting transactions in Oracle based Financial System
2. Reconciliation of Inter-Branch Debit & Credit Advices, FOD outstanding
3. Billing of Credit customers through Proof of Delivery of Consignment and Follow up of POD’s for unbilled customers
4. BRS Preparation & Bankbook maintenance and verification
5. Finalization of daily cash and bank transactions in Day Transaction Book and closing the Daily Business Report
6. Responsible for Service Department - Operations ( Booking and Delivery of Consignment)
Key Responsibilities:
1. Maintaining General Ledger in MS-Excel and Mainframe system
2. Preparation of monthly Profit & Loss accounts and Balance sheets & Finalization
3. Laisoning with banks for purchase of USD and LOC
4. Reconciliation of Inter-Company Accounts, Debtors, Creditors and other Payments
5. BRS Preparation & Bankbook maintenance and verification
6. Preparing monthly Sales, Expenditure & other report for the Management information
7. Monthly audit of Receipts and Payments and when required by the Management
8. Weekly and monthly audit of Stock and Assets maintained at Warehouses