SHAIK MOHAMMED LUQMAAN

• Conducted AML/CFT-aligned transaction monitoring across credit card portfolios, identifying
suspicious activity patterns and escalating high-risk cases for SAR/STR reporting in line with
regulatory requirements.
• Performed enhanced due diligence (EDD) and customer onboarding reviews, ensuring
adherence to internal KYC/AML standards and multi-jurisdictional regulatory expectations.
• Managed end-to-end chargeback and dispute lifecycle, maintaining accurate documentation
to meet CFPB and BBB regulatory compliance standards; handled L3 escalations and
regulatory complaints with full resolution accountability.
• Monitored sanctions screening alerts, PEPs, and adverse media flags using LexisNexis;
escalated cases per internal compliance policies and regulatory timelines.
• Prepared and submitted AML/CFT compliance documentation and supported regulatory filings,
ensuring accurate and timely escalation of suspicious activity reports.
• Handled 40-60+ compliance cases daily while consistently meeting SLA, quality benchmarks,
and audit-ready documentation standards.
• Utilised CoreCard (1, 2, 4), PEGA, Appian, and Verint to manage investigation workflows,
automate case management, and support call monitoring for compliance purposes.
• Collaborated cross-functionally with operations, legal, and partner teams to review fraud
cases, coordinate responses to information requests from financial institutions, and support
internal investigations.
• Contributed to developing and enhancing internal compliance policies, procedures, and
workflows to improve fraud detection efficiency and regulatory alignment.
• Produced compliance metrics and management information for internal reporting, supporting
senior compliance leadership decision-making.
• Assisted with regulatory engagement, licence application support, and audit readiness by
maintaining accurate compliance records and procedural documentation.