Agile Project Manager
IBM
Total years of experience :17 years, 1 Months
o Agile Project Manager and Coach for complex projects and programs (Project Size> $1M).
o Experience in managing all project lifecycle phases as per PMI and Price2 standards.
o SAFe Certified Advance Scrum Master: Delivered various projects with agile project management methodology.
o Recent projects include, Genomics England AWS cloud project, NHS UK Track and Trace Salesforce project, Abu Dhabi e-Government project and Etihad Airways IT transformation project.
o Responsible for the management of scope, project plan, risks, issues, delivering the project on time and within budget.
o Ensuring project deliverables are prepared in time and SOW milestones are tracked and completed.
o Ensuring all projects artefacts are maintained and stored for future audit and traceability.
o Experience with IBM Project Financial Management tools for budgeting, cost forecast and expense tracking.
o Provided agile project management coaching to team members and ensured product squads follow agile ways of working.
o Set up scrum ceremonies (daily stand up, sprint planning, sprint review, retrospective and product backlog refinement).
o Provided change management consulting to client involving stakeholder, communication and training management.
o Led remote and onsite teams of technical consultants ranging from software/hardware deployment specialists, Integration specialists, Architects, developers and testers.
o Managed digital projects delivery for large government and financial institutions across the MEA region. Good experience of working with Airlines.
o Experience in taking over troubled and delayed projects, and successfully putting them back on track.
o Creating project change request and additional statement of work.
o Led project management office for a large middle easter airline (Etihad Airways) to implement program governance and reporting
-Project Management of On-Site/Off-Site Consulting projects and acting as bridge in between client & consultants.
-Successfully managed digital commerce project for one of the largest stationary brand of Australia
-Managed SDLC automation projects for large South African institutions including Nedbank, SARS and SITA
-Managed ePortal project for US based healthcare solution provider
-Project Management tasks included managing macro and micro level finances, invoicing, T&M based SOW, resource allocation and management, time and schedule management, stakeholder and procurement management tasks.
-Worked as IBM Rational technical consultant as well and provided solution delivery consultancy to various account in South Africa and Turkey
-Managed the participation of Royal Cyber Inc's in major IT Exhibitions & Conferences
-To help in devising regional business strategy for company
-Organizing Sales and Marketing events like Live Webinars, Seminars, Workshops, Roadshows, Co-Marketing activities with IBM.
-Responsible for training of internal team.
-Managed highly critical healthcare (patient monitoring) quality management projects
-Successfully completed the Project with designated targets
-Identified product problems and strengths and collected data on the user experience.
-Part of a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects.
- Developed project estimates and drafted project resource plans.
- Delivered detailed feature roadmaps that included action items and project targets.
- Collaborated with the global team to resolve product development cases.
*Technical Support for Data Network Operations.
*Network Management for Fiber Optic & DSL infrastructure.
*Customer Support for VoIP and Data Network Devices.
IT Support
Project Coordination