Shaikh Rizwan

Project manager, team leader, Technical Manager

• Led enterprise digital banking transformation initiative increasing digital transaction volumes by 60 percent
while maintaining PCI-DSS compliance and security standards across 15 banking channels
• Architected end-to-end solution designs across 12+ multi-channel banking platforms spanning retail mobile,
corporate banking, government portals, payment systems, and open banking integrations
• Coordinated enterprise solution design reviews across 25+ stakeholder groups including development
teams, QA teams, DevOps, infrastructure, cybersecurity, and external vendors ensuring alignment with
architecture standards and security requirements
• Designed and implemented API orchestration flows and third-party service integrations for open banking
platform enabling 8+ partnership integrations and enhanced user engagement
• Translated regulatory and compliance requirements including PCI-DSS standards, banking regulations, and
government mandates into practical technical delivery roadmaps and governance frameworks
• Managed end-to-end project delivery lifecycle for 18+ major projects spanning requirements gathering,
design, development, testing, deployment coordination, and post-implementation support serving 50+
internal clients
• Led large-scale agile delivery initiatives coordinating 10+ technical staff, 15+ vendor resources, and cross
functional stakeholder groups simultaneously managing 5+ concurrent workstreams
• Established SDLC governance standards, documentation requirements, testing protocols, change
management procedures, and quality assurance frameworks across engineering organization
• Implemented legacy banking system migration project reducing operational costs by 40 percent and
improving process efficiency across 12 business functions
• Delivered 22 retail and corporate banking platforms including mobile banking, online banking, payment
systems, e-Remittance, e-Trade, and host-to-host integrations
• Provided strategic technical leadership and guidance to teams of 10+ staff ensuring alignment with project
objectives, delivery timelines, and quality standards
• Oversaw Software Development Life Cycle management for 30+ application development projects including
requirements estimation, development tracking, testing oversight, implementation coordination, and post
launch support
• Served as first-line escalation resource for Project Managers providing ad-hoc technical and functional
support for critical decision processes, resource allocation, and capacity planning across delivery
organization
• Developed departmental roadmap and continuous process improvement initiatives across development,
testing, release management, and technical specification processes
• Conducted high-level systems requirements analysis for 25+ projects gathering inputs from business team
meetings and stakeholder interviews to determine application requirements based on program priorities
and regulatory changes
• Supported 8+ project teams in managing client interactions and resolving customer feedback with 98
percent first-contact resolution rate for technical issues
• Bridged communication between technical teams, business units, vendors, compliance organizations, and
executive leadership ensuring alignment on 20+ delivery objectives across banking transformation initiatives
• Mentored technical team of 10+ staff fostering agile execution, continuous improvement culture, and
professional development resulting in 3 internal promotions
• Established process improvement initiatives reducing project delivery time by 25 percent and improving
team productivity by 35 percent
• Managed resource allocation and capacity planning for 25+ concurrent projects optimizing utilization across
40+ technical resources and external partners