Systems Consultant
Techno Q
Total years of experience :12 years, 2 Months
• Responsible for promoting and specifying new projects for Audiovisual Systems, products & services by meeting potential clientele.
• Visiting the sites, meeting the clients and analyzing their requirements; providing consultation to the project consultants, contractors or end users the best suitable updated technology and functional solutions.
• Working intimately with the Design/Pre-Sales Engineers to design fully functional solutions that meet the clients’ technical and commercial requirements.
• Preparing designs, technical & commercial proposals, submittals, bidding for tenders, according to the type of project/client.
• Ensuring all proposals and submittals are professional; in-line with the company formats and professionally produced.
• Tracking and submitting reports, analysis of achievements for the current month and planning for the following month.
• Following up with the clients - negotiate if required and close the deals proficiently.
• Handing over the awarded projects to Project/Site Engineers with proper documentations and site meetings with the clients.
• Coordinating with procurement and store for equipment delivery; ensuring delivery on site within the agreed duration with proper documentation.
• Tracking and inspecting the on-going projects and ensuring the project is being executed as per the agreed terms.
• Preparing analysis & statistics and reporting reason(s) for the lost projects.
• Maintaining business relations with the suppliers and staying up to date with the latest technologies in the industry.
• Maintaining business relations with the assigned accounts or clientele and work on business development by targeting potential accounts.
• Attending trainings, workshops, and conferences locally or across the globe representing the company legitimately to participate, learn and acquire the latest trends in the industry and subsequently apply the knowledge in the field of work. See less
• Developing new business relationships to generate and negotiate new income for the company to an agreed annual target invoiced revenue for the concerned financial year.
• Representing the company to potential clients through direct communication as official meetings, telephone calls and emails.
• Working with Engineers and Subject Matter Experts to determine customer needs.
• Having individual responsibility for new business and self-manage and being part of a growing team of people with the same job title through the support of the managing and sales directors for complex large pitches and strategies.
• Managing and maintaining a pipeline and ensuring all sales administration is using CRM software.
• Creating and being accountable for all client proposals, contracts & receivables and any further documentation, following company’s procedure.
• Responding to tenders and requests for information in a timely manner, ensuring company remains proactive and responsive to prospective clients.
• Effectively articulating and presenting company’s overall products and service offerings.
• Developing and executing quarterly sales plans to expand existing client base and generate new business.
• Participating in training and professional development activities as prescribed by management.
• Identifying potential clients or customers.
• Holding meetings with clients, delivering company presentation and pitching for sales, trading and projects.
• Generation of Sales enquiries of trading and projects.
• Solving all technical queries of the client.
• Submittal of offers - technical and commercial.
• Closing of sale and or following up with the client until the sale is closed or until the project or sale is lost to a competitor.
• Site visit and execution of the project with physical presence at the site.
• Managing of company’s man power at the sites/ projects.
• Submission of delivery notes and invoices to the client’s office in a timely manner.
• Follow up with client’s office for payments.
• Deposit the cheques (advance and full payments) from the clients in the bank.
• Submitting any sample or mock equipment to the client.
• Monitoring and updating the management about the marketing strategies.
• Preparing commercial proposals and submissions with official meetings.
• Ensuring profitability as per management guidelines in all the sales closed or in any offer submittal to the client.
• Preparation and submission of sales call report, enquiry pipeline and other management information systems reports required by the management.
• Products include: Data active and passive system, IP CCTV, IP Telephony, IP TV, Access Control System, Public Address System, Audio Visuals, Clock Systems, Queue Systems, Car Park Systems, Nurse Calling Systems, Structured Cabling, Block Wiring, Smart Board Systems, SMA TV, Projectors, UPS and ERP solutions.
Organization: Wm Morrisons PLC. (October 2010 - November 2011)
Designation: Assistant store manager.
Duties and Responsibilities
• Delivering the best possible Customer Service, both over the phone and in person.
• Ensuring all product information is kept up to date.
• Serving Customers on the tills.
• Understanding in store technical details, as well as monitoring competitors.
• Maintain good rapport with suppliers and the central warehouse teams.
• Updating and maintaining accurate sales records.
• Providing management and support to a team members during each shift and ensuring the smooth and efficient day to day running of the store.
• Monitoring and controlling cash and stock holdings and identifying opportunities to minimize losses.
• Dealing with new stock deliveries and checking invoices to ensure all stock ordered is accounted for delivery in the department of Produce.
• Conducting regular audits, recording sales volume and cashing up daily takings at the close of each day.
• Providing a prompt and appropriate response to complex enquiries and complaints from customers.
Internships
Real time speech MFCC extractor (DRDO Hyderabad - India.)
The research involves the development of a real time Mel Frequency Cepstrum Coefficients (MFCC) extractor for speech signals using MATLAB 6.5. It processes the speech input signals and gives a feature matrix whose size depends on number of frames and coefficients per frame. This is a vital process towards the development of devices that involve speech recognition.
Bit error rate performance comparison of two FSK modulation techniques in wireless sensor networks over an AWGN channel. (University of Greenwich, London - UK)
This was a research that was carried out for over a year at the campus of University of Greenwich, London. This was done to improve ways in the present technology that is being used in Wireless sensor networks (WSN) . New technology in the form of orthogonal coded frequency shift keying was introduced instead of binary frequency shift keying that was being used in the current era. Its bit error rate and signal to noise ratio was also calculated and compared using MATLAB 2010 to prove its superiority.
Paper presentations and seminars
• Touch screen technology
• Ultra wide band (UWB)
• Biometrics
• Femtocells
• LTE
Sep 2010- June 2012 MSc in Wireless Mobile Communication Systems Engineering. University of Greenwich, London (U.K.)
Aug 2006- June 2010 Bachelor of Engineering in Electronics and Communication. Osmania University, India.