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Shailendra Sharma

Technical Specialist/ Track Lead/L3

HCL Technologies

Location:
India - Ghaziabad
Education:
Bachelor's degree, Electronics and Communication Engineering
Experience:
8 years, 8 months
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Work Experience

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Total Years of Experience:  8 Years, 8 Months   

July 2015 To Present

Technical Specialist/ Track Lead/L3

at HCL Technologies
Location : India - Delhi
Working As a Avaya Lead in HCL technologies supporting Avaya CM, MM, CMS, SBC, H.323/ SIP, SMGR etc.

Education

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July 2006

Bachelor's degree, Electronics and Communication Engineering

at Radha Govind Engineering College
Location : India - Delhi

Specialties & Skills

Avaya, Voicemail, Recording, H.323 and SIP

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H.323

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Voice Mail

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Call Recording

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Contact Center Design

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Avaya

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Languages

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English

Intermediate
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