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نُقدّر رأيكِ

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Shaima Al Shammari, Account Director

Shaima Al Shammari

Account Director·Soup

الإمارات العربية المتحدة

دبلوم, Microsfot

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 5 أشهر

Account Director

نوفمبر 2018 - حتى الآن

Soup

دبي، الإمارات العربية المتحدة

نوفمبر 2018 - حتى الآن

•Negotiate contracts and close agreements to maximise profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and
executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs
and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and
external stakeholders
• online and offline marketing and Advertising
• Crisis management
• Content Creation
• Budget and Financial Planning
2
• Forecast and track key account metrics
• Online and offline marketing and Advertising
• Crisis management
• Budget and Financial Planning
• Forecast and track key account metrics
• Community Management
• Build and execute social media strategy through competitive research, platform
determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content that builds meaningful connections and
encourages community members to take action
• Set up and optimize company pages within each platform to increase the visibility of
company’s social content
• Moderate all user-generated content in line with the moderation policy for each
community
• Create editorial calendars and syndication schedules
• Continuously improve by capturing and analyzing the appropriate social data/metrics,
insights and best practices, and then acting on the information
• Collaborate with other departments to manage reputation, identify key players and
coordinate actions

مجال الشركة:
التسويق
الدور الوظيفي:
التسويق والعلاقات العامة

Senior Account Manager

أغسطس 2016 - أكتوبر 2018

AlSayegh Media

دبي، الإمارات العربية المتحدة

أغسطس 2016 - أكتوبر 2018

Media & Marketing Management

Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
online and offline marketing and Advertising
Crisis management
Content Creation
Budget and Financial Planning
Forecast and track key account metrics
Prepare reports on account status
Collaborate with social media team to identify and grow opportunities and strategy
Assist with challenging client requests or issue escalations as needed
Be the primary point of contact and build long-term relationships with clients
Help clients through email, phone, online presentations, screen-share and in person meetings
Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Liaise between the customer and internal teams

Event Management

Strategic Planning
Development, production and delivery of projects from proposal right up to delivery.
Delivering events on time, within budget, that meet (and hopefully exceed)expectations.
Setting, communicating and maintaining timelines and priorities on every project
Communicating, maintaining and developing client relationships
Managing supplier relationships
Managing operational and administrative functions to ensure specific projects are delivered efficiently
Providing leadership, motivation, direction and support to your team
Travelling to on-site inspections and project managing events
Being responsible for all project budgets from start to finish.
Ensuring excellent customer service and quality delivery
Project Reporting

مجال الشركة:
الإنتاج الإعلامي
الدور الوظيفي:
التسويق والعلاقات العامة

Freelance Event Planner

يوليو 2016 - سبتمبر 2016

Eventique MBC

دبي، الإمارات العربية المتحدة

يوليو 2016 - سبتمبر 2016

Souk okaz and Muhammad Abdu Concert KSA
Development, production and delivery of projects from proposal right up to delivery.
Delivering events on time, within budget, that meet expectations.
Setting, communicating and maintaining timelines and priorities on every project
Communicating, maintaining and developing client relationships
Managing supplier relationships
Managing operational and administrative functions to ensure specific projects are delivered efficiently
Providing leadership, motivation, direction and support to your team
Travelling to on site inspections and project managing events
Being responsible for all project budgets from start to finish.
Ensuring excellent customer service  and quality delivery

مجال الشركة:
الترفيه
الدور الوظيفي:
التصميم والإبداع والفنون

Freelance

نوفمبر 2014 - ديسمبر 2014

Al Sayegh Media

أبو ظبي، الإمارات العربية المتحدة

نوفمبر 2014 - ديسمبر 2014

Working with Al Sayegh Media on the Shaikh Zayed Heritage Festival in Abu Dhabi
In charge of all event’s media, securing interview for marketing and advertising
Personal Guide for all VVIP visitors

مجال الشركة:
العلاقات العامة
الدور الوظيفي:
التسويق والعلاقات العامة

Events and Business Manger

أغسطس 2010 - أكتوبر 2014

Knowledge talk

الكويت، الكويت

أغسطس 2010 - أكتوبر 2014

Part of the HMG Group, also served as the International Events/Project Manager for the Group
Manage staff responsible for event coordination activities.
Coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events and virtual events.
Hire, train, and educate staff on proper event procedures.
Calculate budgets and adjust when necessary.
Book venues and negotiate fees.
Promote the event using flyers, cold calling, and social media as examples of ways to spark attention.
Analyze event performance and prepare metrics presentation.
Define company brand through events.
Ensure staff is adequately prepared for event.
Pay vendors for their participation in the event.
Set up booths, flowers, decorations, and other event decor.
Plan menus, order food, and hire chefs or caterers.
Give final approval for items such as music and menus.

مجال الشركة:
الإنتاج الإعلامي
الدور الوظيفي:
الإدارة

التعليم

Nadia Training Institute

ديسمبر 2005

ديسمبر 2005

دبلوم، Microsfot

الإمارات العربية المتحدة

المعدل التراكمي (نسبة مئوية): 97%

المعدل التراكمي (نسبة مئوية): 97%

Microsoft

Skills

Client Relationship Management CRM

Expert

Event Planning

Expert

Public Relations

Expert

Project Management

Expert

Event Management

Expert

ADVERTISING

Expert

BUDGETING

Expert

CUSTOMER RELATIONS

Expert

EMAIL

Expert

MANAGEMENT

Expert

MARKETING

Expert

ORGANIZATIONAL SKILLS

Expert

PRESS RELEASES

Expert

TELEPHONE SKILLS

Expert

Client Relationship Management CRM

Expert

Event Planning

Expert

Public Relations

Expert

Project Management

Expert

Event Management

Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

الهوايات والاهتمامات

Women Empowerment

International Business Women Forum - Qatar Forbes Middle East Certificate Of Appreciation