shaimaa kamel, Senior CRM Technical-Functional Consultant in Al Zamil

shaimaa kamel

Senior CRM Technical-Functional Consultant in Al Zamil

Al Zamil for Trade and Transport Company

Location
Egypt - Cairo
Education
Bachelor's degree, System Development
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Senior CRM Technical-Functional Consultant in Al Zamil at Al Zamil for Trade and Transport Company
  • Saudi Arabia - Riyadh
  • My current job since December 2020

• Working on MS dynamics 365 CRM online.
• Map business requirements to CRM functions.
• Working on integration between CRM and AX.
• Working on integration between CRM And shipment system.
• Developing custom. Net APIs for CRM and store web site integration.
• Developing custom .Net API for integration between AX and CRM portal.
• Working on admin power platform and manage storage capacity.
• Working on the voice of the customer of dynamics CRM 365 to create survey.
• Developing web application for displaying custom reports that can't be displayed in sandbox mode for SSRS like custom QR code.
• Working on MS Dynamic 365 Portal.
• Working on MS Power Automate Flow.
• Customize CRM using workflows, plugins, java script, web resources and ribbon workbench.
• Developing SSRS reports with dynamics 365 CRM online.
• Manage users access and permissions on different levels.
• Supporting Customer Issues.

Senior CRM Developer in Property Watch Company at Property Watch
  • United Arab Emirates - Abu Dhabi
  • September 2019 to July 2020
Freelancer at SOS
  • Benin
  • February 2015 to May 2019

MSCRM projects.
•Creating Reports using SSRS and Crystal reports.
•Supporting and solving issues of e-commerce web site and MSCRM.
•Supporting integration between GP & CRM.

Senior Software Developer at Hindawi Publishing Corporation
  • Egypt
  • January 2013 to October 2014

BI reports using sql server analysis services and MVC.net.
•Designing SSAS cube and data warehouse database.
•Loading data from transaction database to staging database and data warehouse using SQL server integration services packages.
•Read BI reports metadata dynamic from configuration data base.
•Automate deploying BI reports on live using SSIS packages.
•Writing MDX queries.

Technical Consultant at Telecom
  • United Arab Emirates
  • November 2010 to July 2012

of

Senior software developer
  • May 2009 to November 2010

Job description:
•Developing administration module of EnRoute project which integrates with CRM and PDA Application.
•Developing synchronizing project which synchronize data between CRM and PDA application through merge replication using SQL Server 2005.
•Converting data base from SQL server 2005 to oracle 10g using Oracle SQL Developer.
•Make Form Builder project runs at oracle 10g.
•Customization of CRM 0.4.
•Developing ILS project using .Net 2005 and SQL server 2005.
•Developing PDC project using MSCRM and Microsoft Reporting Services 2005.
•Developing BI Reports using Microsoft Reporting Services 2005.

Senior Web developer
  • June 2007 to May 2009

Quotation Builder application on MSCRM (Microsoft Customer Relationship Management) system using its SDK, and generating reports using Reporting Service.

•Make Integration between MS CRM Quotes and Extending Pricing of Great Plains using SQL procedures and triggers.

•Developing a Forecasting application using .net application and MSCRM services. It’s used to forecast the expected monthly consumption of existing and new customers.

Web Developer at Reporting Service
  • April 2006 to June 2007

and Crystal Reports.

•Creating SharePoint web parts using .Net 2005.

•Creating automatic virtual catalogs on the Catalog Manager of commerce 2002 using Catalogwebservice.

•Track the visitors and e-commerce revenue for the “speedsend” web site using Google analytics.

Education

Bachelor's degree, System Development
  • at ITI (Information Technology Institute)
  • July 2005

:

Bachelor's degree, Science
  • at Ain Shams University
  • July 2004

Contact Reserve, retrieve, show reports, make search for contacts at cooperation Oracle9i 2.

Specialties & Skills

SQL Server
Order Management
Software Development
AUTOMATE
BUSINESS INTELLIGENCE
DATABASE ADMINISTRATION
REPORTS
BUSINESS CASE
CALL CENTER
DATA WAREHOUSING

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

MB-200 Microsoft Power Platform + Dynamics 365 Core. (Certificate)
Date Attended:
June 2020

Hobbies

  • Reading,traveling,shopping