marketing executive
Hmg group
Total years of experience :5 years, 1 Months
Marketing and PR Executive - create new projects marketing strategy and media plan -identify opportunities for brand enhancement -manage and optimize the use of marketing budget -Responsible for all company events -Responsible for exhibitions. -following up the designs requested from other departments (booklets, newspaper ads, business cards, id, brochures, flyers, sign boards, bags, stationaries) -supervise the production for all marketing materials -perform the required market research - coordinate with departments to support the campaigns - maintain good and successful relations with all suppliers - ensure that all company braches are following the quality and brand manuals and rules. -act as a custodian for the corporate brand -prepare media campaign reports (weekly-monthly-yearly) -
1. deal directly with customers either by telephone, electronically or face to face 2. respond promptly to customer inquiries 3. handle and resolve customer complaints 4. manage customers' accounts
1. manage customers' accounts
2. keep records of customer interactions and transactions
3. record details of inquiries, comments and complaints
4. record details of actions taken
manage administration