شاجي Puthiyaparambath

•Achieves sales targets and build the customer base.
•Manage new and existing customer’s accounts.
•Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations
•Deliver prompt and professional solutions for customer inquires via phone, email,
•Research, prioritize and resolve customer issues in timely and accurate fashion.
•Track and follow-up all existing & new customer’s
requests in a timely manner.
•Maintain broad knowledge of all company products, services and promotions.
•Maintain procedures and processes for first level problem determination.
•Work with product and sales teams to address and resolve customer issues efficiently
•Process & constitute the core business to create the primary value stream, like operational process, Purchase, Sales &Marketing.
•Streamline annual planning, quarterly planning by leveraging towards the organization.
•Preparation of Technical Submittal for Consultants, Clients and Contracting Companies.
•Responsible to record the analysis of all the gaps that exist between the present state & desired state.
•Liaising with the concerned department for pricing.
•Prepare and review sales reports and schedules to ensure accuracy and efficiency in the market.
•Participates in development and implementation of goals, objectives, policies, and priorities related to sales activities
•Preparation of Monthly sales analysis/forecast report.
•Plans, coordinates, and prepares special projects as assigned, delegating portions as necessary, and being responsible for written and oral presentations, as required for sales & Marketing.
•Communicate sales plan and targets with the management.
•Liaising with Customer Care Department.
•Material verification under the warranty.
•Liaising with Accounts departments till settlement
•Preparing quotations as per the inquiry.

• Achieves sales targets and build customer base.
• Manage new and existing customer’s accounts.
• Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations
• Deliver prompt and professional solutions for customer inquires via phone, email,
• Research, prioritize and resolve customer issues in timely and accurate fashion.
• Track and follow-up all existing & new customer’s requests in a timely manner.
• Maintain broad knowledge of all company products, services and promotions.
• Maintain procedures and processes for first level problem determination.
• Work with product and sales teams to address and resolve customer issues efficiently
• Process & constitute the core business to create the primary value stream, like operational process, Purchase, Sales &Marketing.
• Streamline annual planning, quarterly planning by leveraging towards the organization.
• Preparation of Technical Submittal for Consultants, Clients and Contracting Companies.
• Responsible to record the analysis of all the gaps that exist between the present state & desired state.
• Liaising with the concerned department for pricing.
• Prepare and review sales reports and schedules to ensure accuracy and efficiency in the market.
• Participates in development and implementation of goals, objectives, policies, and priorities related to sales activities
• Preparation of Monthly sales analysis/forecast report.
• Plans, coordinates, and prepares special projects as assigned, delegating portions as necessary, and being responsible for written and oral presentations, as required for sales & Marketing.
• Communicate sales plan and targets with the management.
• Liaising with Customer Care Department.
• Material verification under the warranty.
• Liaising with Accounts departments till settlement
• Preparing quotations as per the inquiry.

• Achieves sales targets and build customer base.
• Manage new and existing customer’s accounts.
• Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations
• Deliver prompt and professional solutions for customer inquires via phone, email,
• Research, prioritize and resolve customer issues in timely and accurate fashion.
• Track and follow-up all existing & new customer’s requests in a timely manner.
• Maintain broad knowledge of all company products, services and promotions.
• Maintain procedures and processes for first level problem determination.
• Work with product and sales teams to address and resolve customer issues efficiently
• Process & constitute the core business to create the primary value stream, like operational process, Purchase, Sales &Marketing.
• Streamline annual planning, quarterly planning by leveraging towards the organization.
• Preparation of Technical Submittal for Consultants, Clients and Contracting Companies.
• Responsible to record the analysis of all the gaps that exist between the present state & desired state.
• Liaising with the concerned department for pricing.
• Prepare and review sales reports and schedules to ensure accuracy and efficiency in the market.
• Participates in development and implementation of goals, objectives, policies, and priorities related to sales activities
• Preparation of Monthly sales analysis/forecast report.
• Plans, coordinates, and prepares special projects as assigned, delegating portions as necessary, and being responsible for written and oral presentations, as required for sales & Marketing.
• Communicate sales plan and targets with the management.
• Liaising with Customer Care Department.
• Material verification under the warranty.
• Liaising with Accounts departments till settlement
• Preparing quotations as per the inquiry.

• Assists in resolving work problems; conveys sales policies and technical procedures.
• Process & constitute the core business to create the primary value stream, like operational process, Purchase, Sales &Marketing.
• Streamline annual planning, quarterly planning by leveraging towards the organization.
• Preparation of Technical Submittal for Consultants, Clients and Contracting Companies.
• Inventory monitoring.
• Responsible to record the analysis of all the gaps that exist between the present state & desired state.
• Liaising with the concerned department for pricing.
• Prepare and review sales reports and schedules to ensure accuracy and efficiency in the market.
• Participates in development and implementation of goals, objectives, policies, and priorities related to sales activities
• Preparation of Monthly sales analysis/forecast report/GP summery.
• Plans, coordinates, and prepares special projects as assigned, delegating portions as necessary, and being responsible for written and oral presentations, as required for sales team.
• Updating about new product knowledge to the sales team.
• Responsible of Performance Accountability System.