General Manager
Palm Tree Marine Pvt Ltd
Total des années d'expérience :22 years, 9 Mois
• Palm Tree Marine Pvt Ltd engaged in the field of Marine, Automobiles, Power Generations and Boat Accessories since 1997 with top brands MAN, Perkins, F.G Wilson, Twin Disc, John Deere, Guidi, R&D Marine, SEC Battery.
• Consistently met or exceeded gross profit goals.
• Planned and supervised Appointments-SMR, Reception-S. Advisor, Workshop-Service.
• Planned and Supervised on Free and PMS Service loads, Spare parts.
• Handled Warranty Claims, Insurance and Settlements.
• Attended international industry conferences and trade shows to promote the company.
• Developed marketing plans to drive sales volumes.
• Improved company market share by 25% in 7 months.
• Achieved 100% Parts Sales target set by MAN, FG Wilson, and Perkins.
• Oversaw development and launch of new projects of Resorts and Safari boats.
• Planned and supervised CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
• Managed additional responsibility of our sister concern Indo Palm Maldives Pvt Ltd representing the renowned brand of Malaysia “Kubiq Kitchen”.
• Monitored weekly & monthly employee meetings to give information, take feedback and provide updated training.
• Effectively controlled costs and developed operating budgets.
• Handled Project in launching Vinfast Electric Scooter in Maldives.
• Acquired Dealership for Guidi Marine Fittings-Italy, R&D Marine Ltd- UK, Zodiac Pools- Australia, Force Professional Tools- Taiwan, MG Duff Anodes-UK, SEC Batteries-UK, John Deere-USA.
• Organised and managed company of affairs in attending International Boat Show for the 2000 to 2018 held in Maldives
• Undertaken and executed on time valuable projects for installation of Engines, Transmission
• Negotiate with International vendors and secure advantageous terms for the company
• Coordinating with Clearance team on the paying custom duties and completing other formalities for smooth clearance of goods.
• Upholding information with respect to the international organization's purchasing or procurement strategies, programs and events on a regular basis.
• Collaborating with the contributing organizations and vendors, clearing all the queries on the support of documents and providing the documents at the right time.
• Administering, managing, handling and directing the important measures adopted for executing the purchasing methods and procedures.
• Planning, budgeting of purchase functions and involving cost estimations, contract negotiations.
• Liasioning with Resorts for product development.
• Coordinating with Purchase Manager and team for the supply of parts to meet the demand of customer.
• Maintained a cutting-edge approach to Parts Sales and Service.
• Developing techniques and continuously improving skill and product knowledge of teams.
• Ensure a timely turnaround of parts movements.
• Advising on preparation of parts list for Engine Major and Decarbonising repairs of Engines and Transmissions.
• Creating weekly, monthly and annual sales plan for retail parts sales.
• Developing Sales promotions on parts on timely basis.
• Planning and delivering Parts CRM techniques to retaining existing customers.
• Supervise the stock order procedures.
• Ensure the high level of quality service is provided to internal and outside dealership customers.
• Maintaining Stock Register and preparing re-order level report to replenish stock avoiding insufficiencies or excessive surplus of stock.
• Assisting Sales & Purchase Manager by budget the correct level of movements of stock level.
• Preparing Costing for the imports of goods.
• Ensure product stock is adequate for all distribution channel and meeting customer
• Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
• Maintained store assets with effective loss prevention strategies.
• Maintaining Stock Register and preparing re-order level report to replenish stock avoiding insufficiencies or excessive surplus of stock.
• Kalvin Outsourced Services Pvt Ltd is a BPO company engaged in providing services and solutions in the field of Financial & Legal aspect to several companies.
• Supervised the complete finance department of 30 branch locations across India.
• Supervised Human Resources Department in making policies, recruitments, allocations and appraisals conditions and forecast needs.
• Delegated the marketing department in developing marketing strategies
• Applied performance data to evaluate and improve operations, target current business condition and forecast.
• Assisted in recruiting, hiring and training of team members.
• Provided exceptional customer service to customers, increasing customer loyalty.
• Trained new employees on proper protocols and customer service standards.
• Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
• Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Vinay Singh & Associates is a Chartered Accountant firm engaged in audit, taxation and other financial services.
• Created budgets and forecasts for management group to meet regular accounting deadlines.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth and assets.
• Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
• Handled Petty cash entries, Bank entries, Bank reconciliation, Receipts & Payments.
• Reconciliation of Parties Ledger Balances of Private companies.
• Handled Accounting of Trust, Cooperative Societies.
• Maintained up-to-date knowledge on permits, certificates and documents mandatory for government departments.
• Jain Kochar & Co. is a Chartered Accountant firm engaged in audit, taxation and other financial services.
• Audited Personnel, Purchase, Time Office, and Receivable Department while deputed as Assistant Internal Auditor for Bhilai Refractories Plant, Bhilai & Ranchi Road Refractories Plant (Government of India Undertaking).
• Audited day to day transaction, Interest Calculation of Loan & Advance and Vetting of Loan.
• Documents and Checking daily abnormal receipts and payment summary report while deputed as Assistant Concurrent Auditor for Dena Bank Bhilai.
• Handled Taxation matter & Tax Audit Assignment of Individuals, Rice Mills and Steel companies.
courses: Certified on Customer Relations Management