Senior Network Engineer
Communicators Globe
Total years of experience :16 years, 11 Months
Administration and installation of GPON Network OLT’s / ONT’s to enable Triple play services using FTTH, FTB.
Windows Server administration and maintenance including Active Directory and Group Policy.
Installation and Management of Linux operating systems for VAS Services (Name Server / Bind, MRTG/ PRTG).
Installation and Management of IPTV Network Open Source Linux Based.
Installation and Management OF BRAS to enable PPPOE / IPOE based access for Wired / Wireless Networks
Installation and Management of IPv4 / Ipv6 Based Networks for DATA / Voice Service’s Provisioning.
Installation and Management of VOIP System, Voice Gateway installation, Call routing, LI Management Systems.
Installation and Management of CORE Network to enable first hand routing and route optimization.
Installation and Management of Firewall / System Security L3 / L7 firewall rules.
Installation and Monitoring Network / System Security.
Servers installation
Access server
Guest support
Room Door Lock repairing and configuration
GOOD hand on printers, photocopiers, scanners, structure cabling, switches, routers,
Internet Technologies ( TCP/IP, DNS, DHCP, SMTP, Active Directory, Group Policy)
Performing complex implementation and maintenance tasks on the LAN and WAN.
Providing daily operational support and system administration for core network infrastructure.
Maintenance and troubleshooting of Desktops, printers, copiers, and fax machines to make sure they are working properly.
Local Area Network connectivity
o Wireless connectivity
o First / Second Level Hardware and software diagnosis
Software Installation
PC relocation
Peripheral device connectivity or device driver
Complies with the service levels pertaining to end user support.
Maintains the high energy level of self and keep up end user satisfaction by resolving their issues up to expected level.
Works with third parties to resolve various technical issues.
Resolves problems in accordance with prescribed process & procedures
24x7 monitoring & surveillance, event & incident management along with initial analysis and diagnosis of reported issues for Dual Play (Video and Internet) services.
Network monitoring, troubleshooting, analyzing and optimizing using PRTG and EMS for SNMP enabled network devices and nodes.
Rectification of complaints forwarded by the field support team.
Monitoring of alarms and resolution of trouble tickets.
Installation and configuration of C-Data Tech and ZTE Optical Line Terminal (OLT) and Optical Network Unit (ONU).
VLAN configuration on Cisco 3560G switch.
New Customer account creation on Radius.
Configuration of Tp-Link Wireless Routers/Access Points/Wireless Extenders.
Commissioning of broadband internet service, IPTV and VOD using GEPON as access layer technology and FTTH, FTTB and FTTC topologies.
Installation and configuration of Video-On-Demand Server.
Installation and configuration of DIBSYS IRD 1208 IP to AV decoders for Analog CATV head-end.
Installation and configuration of wellev simple media platform and digital media platforms via NMS and web portal for Digital CATV head-end.
Monitoring network traffic and performance whilst maintaining high levels of customer satisfaction by providing services fully compliant with the SLA and minimizing the impact on customer service.
Administration and installation of GPON Network OLT’s / ONT’s to enable Triple play services using FTTH, FTB.
Windows Server administration and maintenance including Active Directory and Group Policy.
Installation and Management of Linux operating systems for VAS Services (Name Server / Bind, MRTG/ PRTG).
Installation and Management of IPTV Network Open Source Linux Based.
Installation and Management OF BRAS to enable PPPOE / IPOE based access for Wired / Wireless Networks
Installation and Management of IPv4 / Ipv6 Based Networks for DATA / Voice Service’s Provisioning.
Installation and Management of VOIP System, Voice Gateway installation, Call routing, LI Management Systems.
Installation and Management of CORE Network to enable first hand routing and route optimization.
Installation and Management of Firewall / System Security L3 / L7 firewall rules.
Installation and Monitoring Network / System Security.
Active Role in CERT. Computer Emergency response team to mitigate the cyber threats and secure network and systems.
Servers installation
Access server
Guest support
Room Door Lock repairing and configuration
GOOD hand on printers, photocopiers, scanners, structure cabling, switches, routers,
Internet Technologies ( TCP/IP, DNS, DHCP, SMTP, Active Directory, Group Policy)
Performing complex implementation and maintenance tasks on the LAN and WAN.
Providing daily operational support and system administration for core network infrastructure.
Maintenance and troubleshooting of Desktops, printers, copiers, and fax machines to make sure they are working properly.
Local Area Network connectivity
o Wireless connectivity
o First / Second Level Hardware and software diagnosis
Software Installation
PC relocation
Peripheral device connectivity or device driver
Complies with the service levels pertaining to end user support.
Maintains the high energy level of self and keep up end user satisfaction by resolving their issues up to expected level.
Works with third parties to resolve various technical issues.
Resolves problems in accordance with prescribed process & procedures
Customer support,
Local Area Network connectivity
Wireless connectivity
First / Second Level Hardware and software diagnosis
Printing / Scanner issues
Software Installation
PC relocation and minor changes
Peripheral device connectivity or device driver
Complies with the service levels pertaining to end user support.
Maintains the high energy level of self and keep up end user satisfaction by resolving their issues up to expected level.
Works with third parties to resolve various technical issues.
Resolves problems in accordance with prescribed process & procedures
Server installation and troubleshooting
Access Servers
DNS
DHCP
WI FI
Good Hand on printers, scanners, structure cabling, switches, routers
Installing Wi Fi Equipments on Tower
Linking Wi Fi In Radius of 8 Km
Installaing and Configuring Products of Asus, Planet, Rocket, TPLink
Access Points
Internet Technologies ( TCP/IP, DNS, DHCP, SMTP, Active Directory, Group Policy)
Training of Cisco Routing and Switching
♦ Diploma in Information Technology from Digitec Computer Centre ( Wah Cantt) ♦ Graduation From Sargodha University ( In Progress)