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Shakeel Ahmad, Control Room Supervisor

Shakeel Ahmad

Control Room Supervisor·BRITISH AMERICAN TOBACCO

Pakistan

Master's degree, Political Science

Work experience

Total years of experience: 11 years, 5 months

Control Room Supervisor

February 2015 - Present

BRITISH AMERICAN TOBACCO

Pakistan

I found this job using Bayt.com

February 2015 - Present

• Answer Inbound Calls: Respond to incoming calls in a professional and courteous
manner.
• Provide Assistance: Assist callers with questions, concerns, or issues regarding
products, services, or support.
• Transfer/Route Calls: Transfer or route calls to the appropriate department or
personnel as necessary.
• Data Entry: Input information from calls into relevant databases or systems.
• Meet Targets: Meet performance targets related to call volume, response times, and
customer satisfaction.
• Reporting, vehicles Tracking, CCTV operation, Fire Alarm System operation, Access
control system Operation
Company industry:
Public Administration
Job role:
Security

Education

University Of Peshawar

April 2007

April 2007

Master's degree, Political Science

Pakistan

Skills

GPS Tracking

Expert