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Shakiel Mannan, Associate Lead

Shakiel Mannan

Associate Lead·Planlogic

Sri Lanka

Bachelor's degree, Administration And Business Administration

Work experience

Total years of experience: 5 years, 5 months

Associate Lead

January 2023 - Present

Planlogic

Colombo 10, Sri Lanka Remote

January 2023 - Present

Conducted reviews and training sessions for 5+ team members, enhancing team productivity and
reducing errors by 15-20%.
Streamlined processes to improve team efficiency by 20-30%, increasing task completion rates and
supporting revenue growth.
Maintained 85-95% accuracy in deliverables, reducing internal and external errors.

Company industry:
Financial Services

Senior Client Service Officer

January 2024 - January 2025

Planlogic

Colombo 10, Sri Lanka Hybrid

January 2024 - January 2025

Entered and updated client information in Xplan and Wealth Central to keep records accurate.
Prepared 120+ review reports, fund reports, and certificates of currency, providing clients with timely
and accurate financial insights.

Company industry:
Financial Services

Intern

February 2022 - February 2023

H Connect

Colombo 1, Sri Lanka Hybrid

February 2022 - February 2023

Managed Accounts Receivable for two major Hirdaramani washing plants, preparing 120+ invoices
weekly and improving cash flow.
Reduced 30+ days aged receivables through proactive follow-ups, achieving 90-95% on-time
collections.

Company industry:
Accounting

Executive Trainee

January 2021 - January 2023

H connect

Colombo 1, Sri Lanka Hybrid

January 2021 - January 2023

Managed $1M USD in sales reconciliations, delivering accurate and timely reports to support business
decisions.
Delivered AR insights and presentations to CFO forums, supporting strategic decisions.
Performed bank reconciliations, resolving discrepancies and improving turnaround by 20-30%.

Company industry:
Accounting

Education

University of Bedfordshire (UK)

January 2024

January 2024

Bachelor's degree, Administration And Business Administration

United Kingdom

University of Bedfordshire

January 2021

January 2021

Diploma, Administration And Business Administration

United Kingdom

Lyceum International School

January 2020

January 2020

High school or equivalent, High School

Sri Lanka

Skills

ACCOUNTS RECEIVABLE
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL PLANNING
Intermediate
FINANCIAL PLANNING
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate

Languages

English
Expert