Store Manager
Dukan Retailing Company
Total years of experience :9 years, 9 Months
Communicating up and down to ensure a proper flow of information between store
floor workers and store managers.
Ensuring total compliance with all store operational policies.
Managing the store’s inventory.
Keeping the store clean, organized and uncluttered.
Managing staff work schedules.
Managing all retail activities within the store.
Maximizing customer engagement.
Instructing staff to re-shelve stock that has been handled or misplaced by customers.
Building customer loyalty through tailored promotions and schemes.
Planning the budget of the store and then monitoring expenditure to ensure that it is
not exceeded.
and selecting the right employee.
Counting the stores taking at the end of the day and then depositing it in the bank or
safe.
Monitoring the level of stock within the store and ordering more when levels are low.
Investigating customer complaints or issues of poor service, and then taking corrective
action.
At the end of the month evaluating the stores sales and then writing up a report to
senior managers regarding it.
Opening the store in the morning and then closing it at the end of the shift.
Giving customers a first class customer service.
Being the key-holder for the store and when necessary attending the store outside of
normal opening hours.
Delivering sales according to the sales plan.
Bachelors in Business Administration