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Shalini Sivakumar, HR Business Partner

Shalini Sivakumar

HR Business Partner·Gulf Agency Company, GAC

United Arab Emirates

Master's degree, Management

Work experience

Total years of experience: 17 years, 4 months

HR Business Partner

November 2013 - Present

Gulf Agency Company, GAC

Dubai, United Arab Emirates

November 2013 - Present

• Lead the development, implementation and standardization of cost effective HR processes, systems and metrics to support HR Operations and Services goals aligned with organisational vision and mission.
• Act as key contact / advisor for employees and managers (across multiple business units) regarding current and anticipated organizational needs, HR queries, performance, employee relations / grievance issues etc.
• Lead recruitment efforts with a focus on bringing in diverse talent and building a reliable talent pipeline.
• Research industry competitors to be aware of market conditions and be able to source potential passive candidates through social media and other networking channels.
• SPOC for Employee Life Cycle Management- related inquiries including payroll, benefits, career development, etc.

• Lead the implementation of the performance driven culture for the company through PMS (BSC) across the organization.
• Contribute to the business strategy by helping regional business leaders identify, prioritize, and build organizational capabilities (Talent Management/ Succession Planning), Culture, behaviors, structures, and processes.
• Manage entire PMS cycle (Objective setting / Mid - Annual Appraisal) and facilitate SMART goals / feedback workshops

• Ensure effective deployment of the compensation and benefits framework ensuring relevance and competitiveness
• Contribute to the Talent Review, identify pivotal talent, and document a robust succession plan for talent strategy

• Review organizational structure and recommend changes to improve organizational efficiency on annual basis

• Review and benchmark the internal /external environment to improve HR policies and engagement initiatives

• Promote and implement company-wide HR & Organization Development / Effectiveness programs

Company industry:
Shipping
Job role:
Human Resources and Recruitment

Senior HR Officer

April 2011 - September 2013

SAIPEM

Sharjah, United Arab Emirates

April 2011 - September 2013

SAIPEM Award: “OUSTANDING BUSINESS CONTRIBUTION-HR”
OPITO FEDERATION Award: “2012 BEST TRAINING CO-ORDINATION”
• Talent Acquisition & Recruitment Activities:
• Accurately carried out man-power planning which ensured zero man hour loss and reduced staffing overheads by 25%.
• Completed Job analysis and Role Analysis for 100 job positions which resulted in improved staff utilization rate
• Well-versed in recruitment techniques including head-hunting, social media (LinkedIn, twitter) and traditional methods
• Manage and maintain company career-site
• Handled small and large recruitment campaigns and recruitment budget
• Established Talent- mapping networks reducing headhunting cost by 35%
• Improved CV sourcing and sorting process which resulted in lesser recruitment
• Conducted specialized recruitment campaigns targeting women and specific countries to improve the gender and cultural diversity ratio
• Talent Management & Performance Management:
• Successfully managed and led performance appraisal process for 5000 employees.
• Initiated “Key Resource Management (KRM)” programs across the organization to develop talent groups which has resulted in increased engagement and increased retention of workforce.
• Designed and created career paths for top 500 performers of SAIPEM 2013
• Designed and led a team of OB consultants to formulate objective schemes and other performance documents in line with competency models
• Managed promotions, poor performance and other performance related issues in-line with company policy
• Training and Development:
• Initiated the procedures for creating and developing special task groups
• Developed and implemented Training Matrix which has decreased training costs by 5% and improved quality and efficiency of training
• Designed collaborative and blended learning instances working with partners in L&D
• Worked closely with HR leadership to develop specialized training programs for local leaders
• Coordinated the training schedules and logistics which helped reduce training costs by 12% and reduced last minute cancellation by 35%
• Employee Engagement and Change Management Activities:
• Coordinated Employee Engagement polls and implemented action plan immediately which had led to 25 points increase in employee satisfaction scale
• Instrumental in forming BUSINESS INVOLVEMENT GROUPS which has increased employee participation in business decision making
• Constantly engaged senior management and employees to coordinate various morale campaigns to improve the work atmosphere and reduce stress at work
• Delivered crucial information regarding deployment and retrenchment with confidence, mitigating risks in capacity of change agent
• Compensation and Benefits:
• Responsible for compensation & benefits related issues at the Group Level inclusive of Budget preparation, Incentive Schemes reviews/proposals, development of Recognition Programs, development of Policies and Procedures.
• Generated employee benefits data in the HRIS to support strategic decision-making.
• Deliver information to employees about benefit programs, procedures, changes, and government-mandated disclosures
• Established Effective Salary and Grading Structure
• Analyzed compensation & benefits policies and procedures and submit recommendations
• Maintain company's compliance with internal laws and procedures

Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

HR Business Partner

April 2010 - April 2011

Marks and Spencer PLC, UK

London, United Kingdom

April 2010 - April 2011

• Talent Acquisition and Recruitment:
• Introduced online employee referral scheme which resulted in 150% increase in referrals
• Introduced psychometrics test in CV pre-screening
• Introduced quarterly review process for vendors which improved the quality of candidates
• Led and managed ‘Assessment centers’.
• Built talent pipelines and competency bench-marking
• Expert in manpower planning
• Pre-screening, telephone interviews and first round recruitment.
• Managed end-to-end recruitment including sending offer letters and on-boarding.
• Coordinated and conducted resource forums
• Designed and managed ‘Candidate management system’
• Talent and Performance Management:
• Lead and completed succession planning for 50 key management positions
• Introduced self-appraisal as a part of appraisal process
• Held 45 leadership camps resulting in the identification of 130 young leaders
• Designed, coordinated and implemented “Graduate Program ”
• Employee Engagement Activities:
• Worked effectively with store managers to prioritize action plan of “Your Say” survey and implemented them with least business impact
• Being a change agent, had to prepare for and implement the change plans stated by regional HR leadership
• Worked in streamlining and channelizing HR communications within M&S stores
• Compensation and Benefits:
• Responsible for compensation & benefits related issues inclusive of Budget preparation, Incentive Schemes reviews/proposals, development of Recognition Programs, development of Policies and Procedures.
• Generated employee benefits data in the HRIS to support strategic decision-making.
• Deliver information to employees about benefit programs, procedures, changes, and government-mandated disclosures
• Compensation and Benefits:
• Responsible for compensation & benefits related issues inclusive of Budget preparation, Incentive Schemes reviews/proposals, development of Recognition Programs, development of Policies and Procedures.
• Deliver information to employees about benefit programs, procedures, changes, and government-mandated disclosures

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

HR Talent Acquisition

August 2009 - March 2010

LBM Pvt. Ltd

United Kingdom

August 2009 - March 2010

HR Talent Acquisition
• Achieved headcount targets
• Extensively used different recruitment and marketing techniques to attract suitable candidates.
• Developed strong working relationship with clients.
• Immigration counseling and paperwork for International Employees
• Facilitated and developed activities for improving employee performance and productivity.


HR Research-Work Experience
Cancer Research UK (Contract)
• Successfully managed four recruitment cycles including on boarding and induction activities.
• Was responsible for training and mentoring new volunteers.
• Was responsible for implementing a staff time sheet system for the volunteers.
• Persuaded customers to participate and contribute at fundraising activities.

PeopleHealth Solutions Pvt Ltd, India:
• Designed, implemented and coordinated employee assistance programs (EAP) for high profile technology organizations.
• First point of contact for employee welfare planning for 15 technology companies.
• Conducted SWOT, PEST and Field Force analysis to provide insights on HR management strategies for 35 technology companies.
• Worked with technology clients in the capacity of an HR consultant to reduce absenteeism and improve employee engagement.

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

HR Researcher

January 2009 - July 2009

Cancer Research UK

United Kingdom

January 2009 - July 2009

• Successfully managed four recruitment cycles including on-boarding and induction activities.
• Develop training and mentoring plan.
• Designed, implemented and coordinated employee assistance programs (EAP)

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Education

Lancaster University Management School, UK

January 2009

January 2009

Master's degree, Management

United Kingdom

MA HR & Knowledge Management (2008 - 2009) Lancaster University Management School, UK.

Madras School of Social Work

January 2008

January 2008

Master's degree,

India

Masters in Social Work (2006 - 2008)
Madras School of Social Work, India.

University of Madras

January 2006

January 2006

Bachelor's degree, Psychology

India

B.Sc Psychology, Distinction (2003 - 2006)
University of Madras, India.

Skills

Recruitment
Expert
Recruitment
Expert
Oracle HR
Expert
Oracle HR
Expert
Talent Management
Expert
Talent Management
Expert
Employee Relations
Expert
Employee Relations
Expert
Compensations
Expert
Compensations
Expert
BUDGET CONTROLS
Intermediate
BUDGET CONTROLS
Intermediate
CHANGE MANAGEMENT
Expert
CHANGE MANAGEMENT
Expert
DATABASE MANAGEMENT
Expert
DATABASE MANAGEMENT
Expert
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
GAP ANALYSIS
Intermediate
GAP ANALYSIS
Intermediate
HR Strategy and POLICY
Expert
HR Strategy and POLICY
Expert
INDUCTION
Expert
INDUCTION
Expert
RECRUITMENT
Intermediate
RECRUITMENT
Intermediate
TRAINING
Expert
TRAINING
Expert
VENDOR MANAGEMENT
Expert
VENDOR MANAGEMENT
Expert
Employee Relations
Expert
Employee Relations
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Recruitment
Expert
Recruitment
Expert
Oracle HR
Expert
Oracle HR
Expert
Talent Management
Expert
Talent Management
Expert
Compensations
Expert
Compensations
Expert

Languages

English
Expert
French
Expert
Tamil
Expert
Hindi
Expert