Shallom Sibanda

-Operated the front desk and served as the first point of contact for all visitors, clients, and suppliers
-Answered and directed high volume phone calls and email inquiries using professional and courteous communication.
-Scheduled appointments and coordinated internal meetings, ensuring seamless calendar management for staff.
-Managed office supplies and supported daily operations, contributing to a smooth-running and well-organized a workplace.
-Reduced appointment scheduling errors by 25% by implementing a digital booking system.

-Greeted and managed guests with warmth and professionalism., ensuring a smooth experience.
-Handled booking, guest concerns and table assignments with experience transferable to classroom coordination.
-Supported team members and managed high-pressure situations with a calm, helpful Attitude.
-Recognized by management for consistently exceeding guest service expectations and handling high-pressure situations calmly.
-Manged restaurant reservations, walk ins and VIP guest seating using booking software.

-Supported young learners with learning in informal home settings.
-Helped children stay focused and engaged through creative activities.
-Communicated clearly with parents about children's progress.
-Developed patience, adaptability and child engagement skills through hands on experience.
-Helped struggling student improve reading level within 3 months through personalized lesson plans.