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Shamaria Edington, Player Services Clerk

Shamaria Edington

Player Services Clerk

Winstar

Location
United States
Education
Bachelor's degree, RHIM
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

Player Services Clerk at Winstar
  • United States
  • My current job since June 2014

Customer service with a winning experience.
Enrolling all new patrons as a Winstar member.
Knowledge of all on going and up coming promotions.
Printing of Player cards.
Updating existing members.
Issue food comps.
Drop all new member promotional codes.
Announcements.
Ensure that Winstar stays the Worlds Largest Casino

Front Office Supervisor at Winston Hospitality Management
  • United States
  • January 2013 to April 2014

Customer Service.
Supervised front office agents.
Proper check in & out procedures.
Manager on Duty Role.
Reservations.
Communication with all departments.
LMS operating system.
Troubleshooter.

Night Auditor at La Quinta Inn & Suites
  • United States
  • September 2012 to January 2013

Customer service.
Balance Rooms and revenue.
Rolling of the Date.
Check In & Out procedures.
Wake up calls.
Packaging of the Audit reports.
Cash handling.

Education

Bachelor's degree, RHIM
  • at Texas Tech University
  • December 1992

Received a Bachelor of Science Degree in Restaurant Hotel Institutional Management.

Specialties & Skills

Cost Accounting
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Tourism
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Hotel Reservations
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Supervising
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Customer Service
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Customer Service
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Languages

English
Expert

Training and Certifications

Tourism Certification (Training)
Training Institute:
Alison.com
Date Attended:
January 2014
Duration:
10 hours

Hobbies

  • Movie Collector
    I collect movies and really enjoy going to the movies.
  • Tennis
    I played in High School. My dream is to attend and watch the great players In the US Open and Wimbeldon.