shamas ali, Customer Service Executive

shamas ali

Customer Service Executive

Sharaf Exchange

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Commerec
Experience
8 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :8 years, 7 Months

Customer Service Executive at Sharaf Exchange
  • United Arab Emirates - Dubai
  • My current job since February 2022

My job descriptions are as:

Provide excellent customer services
Improve branch business
Create good relationship with new customers as well existing customer
Process WPS for salary
Improve cooperate business
Forex dealing
Remittance
Complaint handling and resolve the customer issue
Cross selling to improve business
Marketing for new corporate customer
Record maintain for audit purpose
Provide excellent service for the achievement monthly target
And all other duties which are asigned to by line manager

Chief Cashier at Bank Al Habib Ltd
  • Pakistan - Sialkot
  • May 2019 to October 2021

Cash Handling,
ATM Replenished
Receipt And Payment
Billing
Home Remittance
Transfer Of Payment
Record Maintain
Clearing
Vault Key Holder
etc

Chief Cashier at United Bank Ltd
  • Pakistan - Sialkot
  • July 2015 to May 2019

Currently im working in Bank Al Habib as Cheif Cashier...




Experience in UBL as a cheif teller
Handling all over the cash transactions
I have great experience...

Now im working in Bank Al Habib Ltd

And performing my duties as a head cashier.
DUTIES AS

Cash receivable
Cash payment
Bill payment
ATM loaded
Customer dealing
Homeremittance
Customer record update
And all over the cash counter duties
I also handle other than cash counter works which is related to operation...

Education

Bachelor's degree, Commerec
  • at University of Punjab Lahore
  • August 2013
High school or equivalent,
  • at Board of Intermediate & Secondary Education Gujranwala
  • January 2011

F.Sc Board of Intermediate & Secondary Education Gujranwala, 2011

High school or equivalent, Accounting
  • at Gujjranwala Board Pakistan
  • January 2009

Specialties & Skills

Microsoft PowerPoint
Microsoft Word
Microsoft Excel
Written English
window xp
Interpersonal skill, Team Wok, Problem Solving, Motivations, Excellency, Numeric skill, Communicatio

Languages

Urdu
Expert
English
Expert

Training and Certifications

computer basic (Training)
Training Institute:
aptech college of sialkopt
Date Attended:
June 2012
Duration:
24 hours

Hobbies

  • Watching suspense movies
    On this i will say just watching the suspense movies creats a new mind and new vission to do some thing.... Beacuse at any moment you can change the life as like change the whole seen or any movie or darams.... so i like suspense movies...