Shamil Noor, Project Coordinator

Shamil Noor

Project Coordinator

Jerry Varghese Global

Location
United Arab Emirates
Education
Bachelor's degree, Electronics & Comm
Experience
7 years, 0 Months

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Work Experience

Total years of experience :7 years, 0 Months

Project Coordinator at Jerry Varghese Global
  • United Arab Emirates - Dubai
  • October 2016 to July 2017

Project Coordinator at Diamond Elevators & Escalators Installation Est.

Job Description:
• Organize, coordinate and control all project activities handled by the company.
Effectively and accurately communicate relevant project information to the client and project team
• Provide written and verbal correspondences to client in a timely manner
• Work with team to make sure that project is on track, to remove impediments, provide resources and data needed
• Communicate to all project stakeholders on project progress and risks, collect feedback
• Prepare relevant periodic reports for project review and present it for the clients
• Constant follow up with Client for Completion Reports, Invoices and payments.
• Report to Project Manager on project status, progress, budget, as well as on team members performance and procurement status
• Analyze project requests from management to identify project goals and objectives
• Work with resource manager/departments heads to acquire project team
• Create schedule and assign tasks
• Work with team to make sure that project is on track, to remove impediments, provide resources and data needed
• Communicate to all project stakeholders on project progress and risks, collect feedback
• Prepare relevant periodic reports for project review and present it for the clients.

Project/Client Coordinator at Shagal AlJazira Trading & Contracting Ltd. Co.
  • Saudi Arabia - Riyadh
  • November 2013 to January 2016

• Organize, coordinate and control all project activities handled by the company.
• Keep track of expected project in consultation with Sales and Marketing.
• Read customer “Request for Quotation” and specification and Select optimum solution from the company.
• Assist the PM in the drafting and issuance of project proposals, RFP’s, tenders, budgets, cash flows and preliminary schedules
• Assist the PM in the review of Contractor quotations to ensure that only fair and reasonable pricing is recommended for approval
• Prepare complete offer in the standard presentation format.
• Revise the offers to accommodate client’s comments whenever required.
• Participate in Techno-commercial discussions with Customer along with Sales.
• Effectively and accurately communicate relevant project information to the client and project team
• Ensure clients’ needs are met in a timely and cost effective manner
• Review field inspection reports from Consultants throughout the lifecycle of the project
• Prepare relevant periodic reports and present it for the clients.
• Arrange and conduct technical training for Staffs on the site to enhance their technical skills.
• Prepare substantial completion certificates and ensure all required project close out documents are obtained
• Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others

Senior Customer Service Associate at ust-global
  • India
  • October 2010 to October 2012

• Answer phone calls to serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
• Facilitate sales of all products and services according to the client's needs.
• Follow up by making outbound calls.
• Resolve all sorts of virus issues from PCs and laptops and fixing McAfee related issues for the US and UK customers by taking Remote access to their PCs.
• Giving regular feedback to the client (McAfee) regarding the day to day issues.


Skills:
Telephonic Skills, Communication skills, Sales Pitching, PC Virus Removal Skills, PC Optimization Skills, Technical Skills (PC).

Customer Service Executive at wipro,bpo
  • India - Kolkata
  • December 2008 to September 2010

Job Description:
• Answer phone calls to serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
• Facilitate sales of all products and services according to the client's needs.
• Follow up by making outbound calls.
• Resolve all sorts of Internet issues (Broadband and wireless) by remote troubleshooting.
• Giving regular feedbacks to the client (British Telecom) regarding the day to day issues.

Skills:
Telephonic Skills, Communication Skills, Sakes Skills, Internet Issues, Technical Skills (PC).

Education

Bachelor's degree, Electronics & Comm
  • at Vimal Jyothi Engineering College
  • May 2008

* B.Tech in Electronics & Comm. from Vimal Jyothi Engineering College, Kannur, Kannur University, 2

Specialties & Skills

Office Coordination
Customer Service
Computer Skills
Technical Support
Computer skills
Customer Service
Call Center
Technical Support
Office Coordinaion
Telephonic Skills

Languages

English
Expert
Hindi
Expert
Arabic
Beginner

Training and Certifications

Full time (Training)
Training Institute:
Oracle Certified Professional
Date Attended:
May 2011

Hobbies

  • Online Exploring