Shamira Ransidu, SENIOR IT OFFICER

Shamira Ransidu

SENIOR IT OFFICER

Dhafir Development & Contracting LLC

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, Master of Business Administration in Information Technology
Experience
22 years, 5 Months

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Work Experience

Total years of experience :22 years, 5 Months

SENIOR IT OFFICER at Dhafir Development & Contracting LLC
  • United Arab Emirates - Abu Dhabi
  • My current job since April 2006

• Assist in preparing and maintaining IT budgets for projects.
• Recruiting and training staff members to maintain customer/client satisfaction.
• Install and maintain servers, routers, firewalls, networks, computers, printers, and copiers as required.
• Manage Microsoft AZURE services such as Emails, share folders, team and security.
• Install and maintain OS and other software such as Windows, AutoCAD, Primavera, Revit and MS365
• Install CCTV camera and provide remote connection.
• Reduce IT problems faced by end-users and maintain uptime for all IT systems.
• Achieve “Zero Security Incidents by well maintaining a corporate security system for servers, computers, networks, and Emails.

Technical Sales Representative at Advanced Engineering Systems
  • United Arab Emirates - Abu Dhabi
  • December 2006 to March 2010
Senior Software Developer Team Lead at Soft Link Computer System
  • Sri Lanka - Colombo 1
  • November 2001 to December 2006

Education

Master's degree, Master of Business Administration in Information Technology
  • at UCAM Universidad Católica San Antonio de Murcia
  • July 2020
Higher diploma, Postgraduate Diploma in Computer Technology
  • at University of Colombo
  • August 2001
Diploma, Special Deploma in Information Technology
  • at Abacus Computer Institute
  • April 2000
High school or equivalent, Advanced Level Examination (High School)
  • at Bomiriya Central College
  • October 1999

Specialties & Skills

IT Security
IT Service Management
Network Design
Desktop Support
Microsoft Servers
Cloud Computing
Microsoft Exchange
Strategic IT Management
Server Administration
Network Administration
Azure Active Directory
Microsoft 365
Active Directory
Group Policy
IT Service
System Administration
Firewalls
Hyper-V

Languages

English
Expert
Hindi
Intermediate

Training and Certifications

Quality & HSE Management Systems (Certificate)
Date Attended:
December 2010
Valid Until:
January 2011