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Shamira Ransidu, SENIOR IT OFFICER

Shamira Ransidu

SENIOR IT OFFICER·Dhafir Development & Contracting LLC

United Arab Emirates

Master's degree, Master of Business Administration in Information Technology

Work experience

Total years of experience: 24 years, 7 months

SENIOR IT OFFICER

April 2006 - Present

Dhafir Development & Contracting LLC

Abu Dhabi, United Arab Emirates

April 2006 - Present

• Assist in preparing and maintaining IT budgets for projects.
• Recruiting and training staff members to maintain customer/client satisfaction.
• Install and maintain servers, routers, firewalls, networks, computers, printers, and copiers as required.
• Manage Microsoft AZURE services such as Emails, share folders, team and security.
• Install and maintain OS and other software such as Windows, AutoCAD, Primavera, Revit and MS365
• Install CCTV camera and provide remote connection.
• Reduce IT problems faced by end-users and maintain uptime for all IT systems.
• Achieve “Zero Security Incidents by well maintaining a corporate security system for servers, computers, networks, and Emails.

Company industry:
Construction & Building
Job role:
Information Technology

Technical Sales Representative

December 2006 - March 2010

Advanced Engineering Systems

Abu Dhabi, United Arab Emirates

December 2006 - March 2010

Company industry:
Industrial Engineering & Automation
Job role:
Information Technology

Senior Software Developer Team Lead

November 2001 - December 2006

Soft Link Computer System

Colombo 1, Sri Lanka

November 2001 - December 2006

Company industry:
Software Development
Job role:
Information Technology

Education

UCAM Universidad Católica San Antonio de Murcia

July 2020

July 2020

Master's degree, Master of Business Administration in Information Technology

Spain

University of Colombo

August 2001

August 2001

Higher diploma, Postgraduate Diploma in Computer Technology

Sri Lanka

Abacus Computer Institute

April 2000

April 2000

Diploma, Special Deploma in Information Technology

Sri Lanka

Bomiriya Central College

October 1999

October 1999

High school or equivalent, Advanced Level Examination (High School)

Sri Lanka

Skills

IT Security
Expert
IT Security
Expert
IT Service Management
Expert
IT Service Management
Expert
Network Design
Expert
Network Design
Expert
Desktop Support
Expert
Desktop Support
Expert
Microsoft Servers
Expert
Microsoft Servers
Expert
Cloud Computing
Expert
Cloud Computing
Expert
Microsoft Exchange
Expert
Microsoft Exchange
Expert
Strategic IT Management
Expert
Strategic IT Management
Expert
Server Administration
Expert
Server Administration
Expert
Network Administration
Expert
Network Administration
Expert
Azure Active Directory
Expert
Azure Active Directory
Expert
Microsoft 365
Expert
Microsoft 365
Expert
Active Directory
Expert
Active Directory
Expert
Group Policy
Expert
Group Policy
Expert
IT Service
Expert
IT Service
Expert
VPN
Expert
VPN
Expert
System Administration
Expert
System Administration
Expert
Firewalls
Expert
Firewalls
Expert
Hyper-V
Expert
Hyper-V
Expert
DHCP
Expert
DHCP
Expert
DNS
Expert
DNS
Expert
Business Analysis
Expert
Business Analysis
Expert
Business Development
Expert
Business Development
Expert
Information Technology
Expert
Information Technology
Expert

Languages

English
Expert
Hindi
Intermediate

Training and Certifications

Certifications
Quality & HSE Management Systems
Sysmac Management Consultant
Dec 2010 - Jan 2011