Operation Manager
Solution Makers International Logistics Ltd
مجموع سنوات الخبرة :12 years, 8 أشهر
new strategies to streamline processes and reduce cost
•Ensure that quality, quantity, customer satisfaction, and financial commitments are met
•Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements
•Partner and communicate with manufacturers, suppliers, and customers
•Manage and develop logistics staff
•Create and manage budgets
•Receiving rate request from Sales team
•Requesting rates from international and local agents based on requirements.
•Negotiation part which is normally three international working days with agents
•Quote generation to Sales team
•Further renegotiations
•Follow-up with the sales team about quote winning probability.
•Proceedings with Internationals agents for verifications of quote and rate confirmation and Documentation processing.
•Transit time required follow-ups.
•Upon arrival follow-ups with clearance companies any kinds of ground support handling staffs at KSA
•Once finished shipment requesting invoices and its originals from other depts or agents outside
•Coordination and collection of invoices and submitting final invoice to client.
Re sponsibilities/Accomplishments:
•Completed and followed up on all registration and traffic documents
•.Forwarded client-related quality and service issues to the appropriate manager for resolution.
•Communicated all emergencies, delays due to weather, and carrier schedule changes to customers and supervisors.
• Oversaw rush orders and order changes.
•Resolved problems for customers, warehouses, and carriers.
requisition to higher management
•Coordinating and managing vehicle arrangement
•Keeping vehicle in/out record and verifying log books
•Store keeping and maintaining inventory records on inventory register
•Coordinating order cycle and associated information
•Responsible for liaising and negotiating with customers and suppliers
Summary of Qualifications:
•Sound knowledge of Shipping, receiving and logistics
•Create Standard operating procedure (SOP)
•In-depth knowledge of inventory management process
•Ability to succinctly exchange information in a formal meeting environment
•Generating Statement of work (SOW)
•Strong problem-solving ability with personal and business maturity
•Exceptional ability to prioritize multiple daily tasks to ensure work is completed with minimal supervision
•Ability to communicate professionally and effectively with customers
•Ability to prioritize time effectively and work well under pressure
•Excellent communication skills, both written and verbal
Finished Bachelor of Electronics and instrumentation course and held the project of gas detecting system